Question about Panasonic SC-HT740 System

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DVD HO1 error, and tray is jammed - how do i change the mode to External Port (iPod)?

When i power on, the tray pops open, the light says Hello->Init->DVD HO1 error, and the lights go off. However, when i press the Open/Close button, the lights come back on and repeat the sequence of messages, the tray closes and pops open, and the lights go off again.

I'd like to use the external port (iPod), even if the DVD player is jammed - Is there a quick way to change the mode to External Port/iPod, without an extensive servicing of the DVD sub-system (which seems to be a mechanical issue)? I'd like to use the iPod mode.


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It means that there's a misaligned disk inside. You need to

1. Unplug it and shake it side-to-side.
2. Then turn it on and press the open/close.
3. If it doesn't open, goto step 1.
4. When it opens, get the disks out, use disk exchange to try to get them all out.
5. Turn it off, unplug it, shake it again and make sure that there isn't another loose disk, if there is, then open it and get it out.

This is a known flaw in certain Panasonic DVD changers. Good luck


Posted on Dec 26, 2008

  • 3 more comments 
  • A Robinson Aug 28, 2010

    Thank you! Thank you! Thank you! I was ready to go to the store and buy new unit (as this one is now "old") but after taking the over off I found that not only were the discs dislodged, but one was actually wedged inside the machine. Took them out, hooked it back up and GOOD AS NEW! :)

  • Felishamshaw May 08, 2011

    I have no DVDs in my player. I have been getting the init code but was able to use the radio. Now I have this exact same sequence as the above poster and their is nothing in the player. I can't find anything online about the meaning of the HO 1 error or anything that isn't jibberish about how to realign the tray.

  • Brett Havener May 09, 2011

    I think it might be H: Hardware 01: Error number one, something physically stopping the motor that spins the trays around. Just a guess.

  • Brett Havener May 09, 2011

    In any case, if you don't get anything out after flipping the thing upside down and moving it around fairly forcefully with your hands about 5 times(5 iterations of the above 1-3 steps), then you could open it up and see what's inside. That's what I'd do, either that or just get a new one. This beast likes to get a couple of DVD's jammed against each other inside.

  • ego Nov 24, 2011

    I have no DVDs in my player. I have been getting the init code and im not able to use the radio. Now I have this exact same sequence as the above poster and their is nothing in the player.


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I have same problem help this solution is not helping

Posted on Dec 04, 2015

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