Question about Dell Motherboards
I have a Seagate 2.5" serial ATA USB 2.0 40 GB ("Plug and Play", "Hot Swappable") which I purchased to backup my files. When I first plug it in (it has a split USB with 2 plugs for power), Windows "finds" it, but then I get "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it." When I click on the error message, it brings up the "USB Device Not Recognized" box and it show the USB hub listings with one hub shown as "Unknown Device". The device does not show up on my bar at the bottom right, so I don't even have the option of "safely remove device", (which I guess I don't need to anyway since it never recognizes it in the first place).
I know the device itself works, because a friend of mine hooked it up to his laptop and it recognized it just fine.
Please update the USB Drivers and if that Doesnot Work then Update the BIOS of you Computer from the Manufacturers Web site
Posted on Nov 01, 2008
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