Question about Microsoft Xbox 360 Console

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Scratches games up to hell and takes to long to turn on and off

Ok I've had my 360 for about 1 year and its worked fine since then but untill a month ago it started to scratch the hell out of my games to the point where it won't work and also it takes forever for it to turn and off.

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  • Lalit Varadpande
    Lalit Varadpande May 11, 2010

    see this from wikipedia:
    Almost at the same time the Xbox 360 was released in late 2005, consumers began reporting rounded scratches found on discs used in their Xbox 360 consoles. Almost two years later, in February 2007, the website "The Llamma's Adventures" investigated the matter and concluded that some Xbox 360 drives lack a mechanism to secure the disc solidly in place.[38] Tilting or moving consoles with these drives, when operating with a disc spinning inside, can potentially cause damage to the disc, in some cases rendering the disc unusable.[39] Although this problem is not covered by the warranty[40]. Microsoft's Xbox Disc Replacement Program[41] will replace a limited range of scratched discs that are published in countries where the Xbox was originally sold for a $20 fee[42], and released a list of games that qualify for replacement.[43] Halo 3 Limited Edition was replaced at no cost until February 1, 2008 according to the Xbox Disc Replacement Program's main site. Other publishers can be contacted directly for a disc exchange, but it is unclear whether they will replace discs at no cost, Electronic Arts details a specific program for this problem which requires the disc and original receipt, also the game must be purchased within 90 days of the request for a replacement disc, and have a charge of $20 or $25.

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This fault can also be caused by a dislodged circular magnet that sits in the center of the disk spindal in the drive, if you remove the drive and then take the cover off you will see the dvd spindal, the magnet will either be slightly raised or not in there at all if not look on the cover you just removed, when you find it (as crude as it sounds) super glue it back into the space in the spindal, make sure you put it in the right way up, the top side should be the smooth side you will see 3 dots on the bottom side, push it down firmly so that it is flush with the top of the spindal all done now just re-assemble, hope this helps.

Posted on Nov 10, 2008

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My xbox does not seem to register games but i have put one in


This could mean your disk is scratched to hell and it needs to be cleaned. If you aren't sure how to do this yourself you can take it to EBGames or Game Stop for a $5.00 fee. It could also mean your Xbox 360 drive is full of dust, or the lens inside needs cleaning.

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Ok, I have recently been having this problem with my Xbox 360. About a month ago, I kept getting Disc is Unreadable error, but it was only for 5 games that I mainly play. I sent this Xbox in and I was sent...


Possibly you tilted or moved the Xbox when a game was running, this will scratch the game beyond repair, or maybe you played the games so long that they were laserburnt, meaning they were burnt from the laser inside of the Xbox that reads it, making they sometimes unplayable, you could try taking the games back to the store and returning them for a new one.

Jan 22, 2010 | Microsoft Xbox 360 Console

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My 360 is freezing up a little.


I've heard that when you put discs in the 360 and have the machine perpendicular to the ground, scratches sometimes occur. From my own personal experience, physically moving the 360 while playing a disc can sometimes cause scratches. I'd call 1-800-4-MYXBOX and ask them about it. Try their tech support and hopefully any fixes fall within your warranty or are easier than that. I'm sure that they'd be glad to help. Good luck!

*copy and posted from a previous solution I gave to the same problem

Jan 06, 2010 | Microsoft Xbox 360 Console

1 Answer

How do i fix scratches on my xbox 360 disk


get Brasso. It is a metal polish but it works great for restoring CDs and DVDs. I got a Madden game that was scratched to hell and wouldn't even get recognized by my PS3 and used it and it worked great. I've fixed DVDs and never had a problem. Just put some on a rag and rub it on the disk with light to medium pressure until you see the scratches disappearing. Make sure to clean the disk and polish it with a clean rag afterwards. I hope this helps and good luck!
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Nov 18, 2009 | Microsoft Xbox 360 Console

1 Answer

Yah when i turn on my 360 nothing comes up but white dots


hey!!! maybe this is goung to sound rude but ... return the xbox immediately ... if they charge you for the shipment pay them ...

I own two xbox and the reason why is because the first one (made in 2007) got the 3 rings of death ... so i fixed it. It worked fine for a couple of months and then it went to hell again, not with the ring of death, but with a "no video but sound" problem. So agan, i fixed it ... now the image is fine, but guess what? ... now it freezes ... this sucks!!! but luckly i have another xbox that i bought a couple of months ago whilst i tried to fix the faulty one ...

I still can't find a permanent solution, but if you want to ruin your MS warranty you can try changing the thermal compund on the GPU and CPU chips, and replacing the X clamps with screws. It works for a little while ...

but then again ... if you have less than a year with your xbox... RETUN IT RIGHT AWAY!!!

hope it helps ...

atte> jabafreak

Jul 13, 2009 | Microsoft Xbox 360 Console

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ok i had this too. what you do is take the disk out. then you turn off the xbox. wait for a couple seconds and turn the xbox on. wait until the dashboard pops up and then put the disk in. it should work fine.

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the problem is the disc drive.
you have to open it up and put some stick foam " like a sticky strip of foam, insulator : on top of the drive .
the problem is that the disc touches the laser assembly while turning cheating a ring on the disc.
i can fix your games as well as the disc drive if you feel like is to complicated.

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Lazer burn!!!happens to a load of my discs too usually doesnt kill em though

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1 Answer

My game


have the disc cleaned at a local gaming store, they will let u know if its repairable... i had same problem couldnt see scratch until he showed me... good luck

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the laser may need to be adjusted. we had a playstation 2 that would do that and until we had the laser adjusted did it stop doing it. connie

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