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Internet connection macbook laptop laptop cannot connect to the internet wirelessly via my bt hub,it keeps on asking for a wep password, but do i have and do not know what else to do? any help please

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  • fniemogha Nov 01, 2008

    how do i set up the macbook to access the internet wirelessly via a BT Hub

  • Anthony Perez
    Anthony Perez May 11, 2010

    When was the hub setup? If someone set it up for you, they should have given you the WEP password. (It might be written down as your 'pass phrase'.) Is this your hub you're connecting to and if it is, what is the make and model of it?


  • Daniel Herd
    Daniel Herd May 11, 2010

    do you have any idea what you are doing? If you do, then you've asked how you can connect to the internet through bluetooth. If you don't, take the time to explain yourself. You are asking for free advise. The least you can do is explain the problem. Don't ask other people to guess at the problem, use your big kid words and explain yourself thoroughly. I'm sorry to sound so condescending, but you really should realize how maddingly difficult it is to try to answer questions when I have to guess at what you mean and what is going on. The reality is that if it's asking for a WEP password, there's probably a password on the internet connection. If you KNOW (not believe, KNOW) that you don't have a password on your ROUTER (not hub) then the macbook might be trying to connect to another network. but who really knows, because you didn't describe the problem.

  • thejohnsonsn May 11, 2010

    Have you tested to make sure it connects to internet wired or via 802.11 g and not via bluetooth

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If you have access to the router, you can reset it by holding down the reset button on the router and then plugging in the power.

Once reset, you should be able to use the manufacturers username and password to gain access and set up the device.

Most bluetooth devices have a password of '0000' as the default.

Posted on Feb 15, 2009

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