Question about Computers & Internet

1 Answer

Internet connection macbook laptop laptop cannot connect to the internet wirelessly via my bt hub,it keeps on asking for a wep password, but do i have and do not know what else to do? any help please

Posted by on

  • 2 more comments 
  • fniemogha Nov 01, 2008

    how do i set up the macbook to access the internet wirelessly via a BT Hub

  • Anthony Perez
    Anthony Perez May 11, 2010

    When was the hub setup? If someone set it up for you, they should have given you the WEP password. (It might be written down as your 'pass phrase'.) Is this your hub you're connecting to and if it is, what is the make and model of it?

  • Daniel Herd
    Daniel Herd May 11, 2010

    do you have any idea what you are doing? If you do, then you've asked how you can connect to the internet through bluetooth. If you don't, take the time to explain yourself. You are asking for free advise. The least you can do is explain the problem. Don't ask other people to guess at the problem, use your big kid words and explain yourself thoroughly. I'm sorry to sound so condescending, but you really should realize how maddingly difficult it is to try to answer questions when I have to guess at what you mean and what is going on. The reality is that if it's asking for a WEP password, there's probably a password on the internet connection. If you KNOW (not believe, KNOW) that you don't have a password on your ROUTER (not hub) then the macbook might be trying to connect to another network. but who really knows, because you didn't describe the problem.

  • thejohnsonsn May 11, 2010

    Have you tested to make sure it connects to internet wired or via 802.11 g and not via bluetooth



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 17 Answers

If you have access to the router, you can reset it by holding down the reset button on the router and then plugging in the power.

Once reset, you should be able to use the manufacturers username and password to gain access and set up the device.

Most bluetooth devices have a password of '0000' as the default.

Posted on Feb 15, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Am trying to connect a Finlux smart TV to the Internet. It shows the BT Home hub Internet as being connected but won't actually connect. Keeps giving the on screen message. No internet connection. All our...

The TV should not be asking this a Wireless connection, these are required for a WIRED connection.
It should ask you to identify the Access Point, then the password to access the AP. You might need to tell the router that the TV can be accepted on the router as a client. The router should be set up to use DCHP to give the TV an Internet IP address when requested.

Dec 27, 2014 | Computers & Internet

1 Answer

My samsung r519 has stopped connecting to the internet

Does the Laptop say it is connected to your wireless router? If not, connect to your router. Maybe the laptop is continuously polling because you keyed the Wireless Network Key/Password in wrong. If it's wrong, it will never connect.

Try disabling the wireless connection, then enable it and see if it connects and lets you out to the internet.

Make sure you are using the same Authentication (None, WEP, WPA, WPA2) as the laptops that you say work.

Apr 08, 2012 | Samsung R519-53S Notebook

1 Answer

My printer has stopped communicating with our BT home hub It was OK and the security code is correct it just cannot establish a connection. I tried it with the previous Netgear wi fi and it connects just...

you can also change the BT home hub 2.0(black)encryption type to WEP type. all you need to do is follow the steps to change the type of encryption to WEP.

  • connect a computer using the ethernet cable to the hub(its the black cable with yellow leads).
  • open an internet explorer or anyother browser, in the address bar just type
  • you will be getting the BT home hub manager page with please reset your password, asking for three credentials.
  • in the first bar enter the default admin password or the admin password which is found in the wireless card or at the back of the home hub in the label. in the second and third bars enter the password of your own, something like admin1.
  • you will be getting another page coming with four options at the top (home, services, settings and troubleshooting).
  • click on settings, and below troubleshooting in the blue bar itself , you will see advanced settings. click on it.
  • then click on continue to advanced settings, now below home in the blue bar itself, click on wireless.
  • after you do that, you will see two options called as configuration and security. click on security. there you will see the option to change the wireless encryption to WEP.after changing the type to WEP, type the same password again in the section for password and click on apply to save changes.
  • check whether your printer is connecting to your home hub after that,
I am a person who work for BT in the tech help desk dept. if you have any trouble in doing this please reply to this message

May 19, 2010 | Kodak ESP 5 Printer

1 Answer

Icouldn't access the internet. Your help tam, via

Please go in to your router and change the wireless setting from WPA2-PSK to WEP. Ansd then try to connect your laptop.
To windows after you change setting to WEP
(XP bottom right hand side you have system tray in that you have a wireless sign click on it. It ask for the password which you will change put that password click connect)
For laptop also same in case it not work then
(window icon>control panel>network and sharing center>wireless connection>properties>put the password click connect (then it will check out the wireless signal after sometime you will'be able to connect).
Hope this will resolve your issue.

Oct 15, 2009 | Belkin Wireless G Plus MIMO (F5D9230-4)...

1 Answer

Connecting a laptop to internet via wireless lynksys router.

ok make sure your router is set up connect to your router and check under the wireless settings make sure you have made a custom name for your wireless network and have some network encryption enabled for it i prefer wpa personal over wep as wep can be cracked easily so after you make up a password be sure to remember it you'll need it later, so after all those settings are saved close that out and goto your laptop open up the wireless network connections and click scan after your network comes up double click it and you should be prompted for a password, enter the password you set up on the router and click connect, also windows will sometimes ask you to verify the password after you have entered the password you will hit connect after a short period of time it should connect to your router and internet is yours :) enjoy

Sep 30, 2009 | Linksys Wireless-G WRT54G Router

1 Answer

WI-FI connection problem LG KC910 mobile phone to apple notebook

wep is for wireless network turn off airport need manual network setup , look under network prefrences n change settings,


Jan 31, 2009 | Apple MacBook PC Notebook

1 Answer

Macbook latop

There is a user name and password stored in the Westell router, when you connect to the Internet it sends this info to the ISP to allow your connection. Hopefully your ISP provided you with this info. If you have it, type in in your browser, this will take you to the Westell Home Page (Your Router). There will be a Connection Overview window open, select profile editor, this will open another window, click on edit profile. This will open another screen where you can input your Account Name (username) and Account Password. Enter them, select the Always On button and save. If the reset button has been pressed on the back of the router, this will remove the name and password and restore everything back to the factory defaults including disabling the wireless operation. Usually when you are being asked for the password, it has been erased from the router. Hope this helps.

Nov 01, 2008 | Westell Wirespeed VersaLink...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

339 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides