Question about HP PSC 2210 All-In-One InkJet Printer

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Display does not work.

The Display panel on my ph 2400xi potosmart all-in-one unit displays a picture and it does not clear in order for me to see the instruction during any function: copy, fax or scan.
Is this sovelable?

Bud Goldberg
budg77@gmail.com

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If the printer work but the display panel does not work, then it is either the display connector, or a faulty display.

The printer must be taken apart to fix this.

Posted on Nov 01, 2008

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HI,

Please reset your printer by unplugging all the cords of it from the back even the power cord for 30min. and then plug it back in.Now turn it on.

Let me know the result

Posted on Nov 01, 2008

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Ink system failed. Error: 0YC18a0201


Issue An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The all-in-one cannot copy, receive faxes, or print. Solution
  1. Press the On button to turn the all-in-one off.
  2. Unplug the power cord from the back of the all-in-one.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the all-in-one.
  6. Press the On button to turn the all-in-one on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the all-in-one.I hope this information be helpful. Regards

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Entering in the simulation mode:press Clear - Interrupt - 0 - Interrupt -Main code - Start -Subcode - Start.
When the clear all key is pressed the simulation mode is cancelled.When the interrupt key is pressed,the proces is interrupted and the screen returns to the subcode entering display.After cancelling the simulation mode be sure to turn OFF/ON the power and check the operation.
Main code 20 subcode 1 =Maintenance counter clear.
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Sounds like the display HAS gone bad. I doubt a new one can be ordered. The best bet is to find a Minolta - Konica-Minolta dealer and they may have one in their graveyard.

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1 Answer

Error Message on copier.


Probably a thermistor problem, dirty or out of position or failed. Could be thermostat too.You will want to check that fuser out first before you reset any codes. Checking for paper, sensors, etc...
If all is clear in the fuser then:
With the power off, hold the 2 and 5 button on the panel and turn the power on. In the display you will see, there are 1-12 choices, choose 1, Software SW. You will see a display of numbers (01-0:1 03). Change the first number to 03, change the second number to 01, change the third number to 00. Press RETURN on the display. Power the unit off, then on. Codes should be reset.
If after resetting the code and powering up machine -- if code comes back then replace the above mentioned.

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• Power the printer Off
• Hold down FORM FEED and ENTER and power the printer on

Keep the FORM FEED and ENTER keys held down until the printer displays SERVICE MENU - INFORMATION

• Press the RIGHT ARROW to MAINTENANCE, and press ENTER
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• Press ENTER, and after a pause the display should read COMPLETED CLEAR FUSER
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3 Answers

Ink system failure


Step1: Get into support menu by following the steps:

Press & hold the * Key then press # key.
Display says “enter special key combo”, Press OK on it.
Press & release 1, 2 & 3 keys in sequence.
Display says “Support” & FW rev. then go to Step 2

Step 2:
a. Press and release the right arrow button twice.
b. Display should say “System Configuration Menu”. Press and release the “OK” button.
c. Display should say “Hardware failure status”. If not there already, press the right Arrow Key over to “Hardware failure status”,
d. Press and release the “OK” button.
e. Display should say “Hardware failure status: Clear. Press OK to clear”. Press and release the “OK” Button.
f. Display should say “Hardware failure status Cleared. Press Cancel to continue”.
g. Press and release the “CANCEL” button as many times until the “Welcome to Photosmart Express” window appears.
h. Turn the unit off and then on by using the power button on the control panel, continue with the installation/setup of the unit.

1. If the error is still there, then perform the power cycle.
If it works it is good, if not if your printer is in warranty you will get the unit replaced for free from HP.
If not call HP and get a Out Of Warrnty Upgrade option where you will get a good discount,
Call 1800 474 6836

Good Luck

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1 Answer

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Step1: Get into support menu by following the steps:

Press & hold the * Key then press # key.
Display says “enter special key combo”, Press OK on it.
Press & release 1, 2 & 3 keys in sequence.
Display says “Support” & FW rev. then go to Step 2

Step 2:
a. Press and release the right arrow button twice.
b. Display should say “System Configuration Menu”. Press and release the “OK” button.
c. Display should say “Hardware failure status”. If not there already, press the right Arrow Key over to “Hardware failure status”,
d. Press and release the “OK” button.
e. Display should say “Hardware failure status: Clear. Press OK to clear”. Press and release the “OK” Button.
f. Display should say “Hardware failure status Cleared. Press Cancel to continue”.
g. Press and release the “CANCEL” button as many times until the “Welcome to Photosmart Express” window appears.
h. Turn the unit off and then on by using the power button on the control panel, continue with the installation/setup of the unit.

1. If the error is still there, then perform the power cycle.

Try this steps only once if it works then it is good, if not get the printer replaced through HP if it is warranty it would be replaced free, if not you may opt for Out Of Warranty upgrade options where you may get a good discount.
Call HP Tech 1-800-474-6836

Good Luck

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1 Answer

Al-1551cs / L!


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