Question about Epson PictureMate (C11C556001) InkJet Photo Printer

1 Answer

Newish cartridge, PM say's it's empty

I have a newish (a couple of weeks, not printed more than a couple of dozen photos) cartridge in my PictureMate. It has been printing fine, but has just announced that the cartridge is empty. Given how much it has been used I find this difficult to believe. I've gone as far as weighing the cartridges: A full one (which I fear I'm going to have to open) weighs 186g, an empty one (awaiting recycling) weighs 160g and the one in question weight 180g, which would tend to suggest it isn't completely empty.

Before I changed computers it used to give me an update on the cartridge status, but when I uploaded the new drivers this option didn't (obviously) appear.

I suspect I'm going to have to give in and load the new new cartridge, but does anyone have any ideas in case this happens again?

Thanks in anticipation.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 102 Answers

These types of cartridge problems usually occur when the printer hasn't been cleaned. We all tend to neglect cleaning the dust out of our printers and even a small amount of dust can clog an ink cartridge. You should go ahead and change it and clean the printer real good inside the way the manufacture suggest cleaning it. Good Luck.

Posted on Nov 01, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to clean printhead pm260?


Note: If you see a Print Pack low message on the photo viewer, you may not be able to clean the print head until you replace the Print Pack.

  1. Load paper in PictureMate so you can print a nozzle check pattern after cleaning the print head.
  2. Press Menu.
  3. Press the arrow buttons to select Maintenance and press OK.
  4. Press the arrow buttons to select Auto Cleaning and press OK.
  5. Press OK again to clean the print head. Cleaning takes about 60 seconds. PictureMate makes some noise and you see an Auto Cleaning message.
    When cleaning is complete, PictureMate prints a nozzle check pattern.
  6. Check the pattern to see if there are any gaps in the lines.
  7. Do one of the following:
    • If there are no gaps, Press OK.
    • If there are gaps, Press the Back button.
  8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
If you don't see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.

Sep 09, 2014 | Epson PictureMate Snap - PM 240 InkJet...

1 Answer

HP 950c printer is printing blurry. This started after changing the ink cartridges any idea what I can do it was not doing this before changing the cartridge and I have used servarl different cartridges.


HI ,

Hope somebody can help, my text is printing the top half of the script blurred but the bottom half is clear! My printer is a canon ip2600. I have newish cartridges and everything has been cleaned and aligned. Cheers

Apr 22, 2011 | HP DeskJet 950c InkJet Printer

1 Answer

Ink cartridge shows error


replace cartridge, some times the cartridge dries out fast

Dec 07, 2009 | Epson PictureMate Photo Printer

1 Answer

Even with a new cartridge it says empty cartridge and won't print


are you using a generic ink cartridge? and just for added information, picturemate cartridges or so some epson inks do have expiration dates, pls check because if you have them stored for quite sometime the tendency is that the inks will harden up. then it will not distribute ink to your nozzle.

another thing troubleshooting steps, have you tried to perform a cleaning cycle? try to do it for about 4 or 5 times. then try to print. pls be advised that it will take in a certain amount of inks to clear the cloggs and force it out.

or before installation of the cartridge, did you shake them? for about 5 times then insert it back

Sep 27, 2009 | Epson PictureMate 500 InkJet Photo Printer

1 Answer

Hello! I don't use my Epson PictureMate as often


That is a problem with the Ink jet printers. Lack of use causes the cartridges/heads, etc. to dry up. You're only solution (I'm afraid) is to replace them.
TIP: If you're typically not using the printer for several days or even week(s) at a time, it never hurts to print a single (low coverage) page of colour every few days just to keep the ink flowing

Jul 10, 2009 | Epson PictureMate C11C623001 Photo Printer

1 Answer

Printer is not printing clearly even with brand new cartridge


My PM 260 has been acting up by only printing only about 1" of the paper and then it will stop feeding the paper. It will eject the paper only if I exit from the computer or turn off the power on the printer and then turn it back to on. I already updated the driver (13488). Should I have it looked at by an Epson certified repair or just buy another one?

May 30, 2009 | Epson PictureMate Photo Printer

1 Answer

Message that cartridge is empty, insert a new cartridge.


Hi-

so you mean thats the replacement cartridge and after printing 10 prints it is now saying you have to change it, chances are that is a defective ink cartridge, you should get more prints from that replacement, here's what, call epson technical support at 562-276-1300 and have your proof of purchase ready and complain on this, they will send you a replacement, i mean they should. now if its going to happen on the replacement ink cart, that after 10 prints and it will say its empty then thats an issue with the printer already. update me regarding on it, but for now my best advice is to call epson. Have a nice day!!

May 12, 2008 | Epson PictureMate (C11C556001) InkJet...

1 Answer

Epson stylus printer c83


You need a RESET utility software to make it work. Download SSC Service Utility to do that... Search it on the internet and download the file... it's free. But you have to change the "waste pads" so ink won't overflow from your printer during head cleaning.

Nov 14, 2007 | Epson Stylus C83 InkJet Printer

Not finding what you are looking for?
Epson PictureMate (C11C556001) InkJet Photo Printer Logo

87 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Printers & Copiers Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Cindy Wells

Level 3 Expert

4757 Answers

Are you an Epson Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...