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Sounds like a defective keyboard. I seen issues when pressing a button it will trigger another key to be pushed or nothign displays at all. Try replacing keyboard since they are relatively cheap. othersie maybe a software issue
Download the Microsoft settings utility for this keyboard and check through the options settings, especially for "smart quotes." The smart quote, if enabled, may not show up at either end of the quoted phrase until you press the apostrophe/quote key the second time; then both will show in their proper places, and one of the quote marks will be inverted (a nice style touch, if you want it).
I beleave that is how that button is supposed to work, on all the keyboards i've ever used the same thing has happened, instead I press on the " key instead of the ¨. I suppose the " is what your looking for instead of the ¨.
I'd guess your pressing on the wrong button, find the key that does " " " ", you may use SHIFT together with another key to get " to come out.