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Whirlpool surpreme heavy duty not responding

Turned the selector knob to what we wanted to use and pushed start like usual but it just clicked this time instead of the dryer starting up it just sits there. I have the back panel off and on the lint plinum there is a sticker that is talking about different thermal switches but it doesn't tell me how to check them or where they are. I have an idea where one of them is but still not ohms test or voltage test to use to know if they are bad or good. could you please help? Thanks Bob

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Re: whirlpool surpreme heavy duty not responding

Bob, if you have a voltmeter start at the terminal block where the power cord hooks up. Should have 120V from each end terminal to center terminal and 240V across the two outside terminals. If you don't have this the problem is in your outlet or breaker. If you do have this check first the thermal fuse, I will attach a photo for you. If you have a meter it should show continuity. If you don't have a meter you can temp. hook the two wires going to it together and see if the dryer starts. Do not leave it this way and make sure to unplug the dryer before hooking the wires together. This is a safety device and you need to replace the fuse if it's bad. Check these things first. back.

Posted on Sep 20, 2006

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This particular washer has a test that we can run to see any errors. This can be confusing on this model.

I am including a document below that will describe how to view the old error codes. Use the section that starts with Activating the service diagnostic modes. You can start with the cycle selector knob at any position.

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If there are no error codes stored, I recommend that you start from the beginning (step 1 above) and then run the Automatic test mode. If this unit detects a problem, it will display the error at the end of this test.

I hope this is helpful. Post back your results.

Click here for image

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