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Remove both cartridges, switch off printer and then on. After cartridge holder comes to the center install both the cartridges. Then it will print the Alignment page. After alignment page prints place the Alignment page on to the scanner and press SCAN button as mentioned in the Alignment page. After completing the scan try printing. It will print the usual speed. Note: For the alignment process both cartridges should in good working state
Well, as I dont know what exactly youre doing I will advise you to do the stantard process:
1. Uninstall the printer completely (COMPLETELY) 2. Copy ALL the document and paste it over a new one (WORD, PUBLISHER... same thing) just open a new document and paste all the text and save it with a different name. 3. Restart the computer 4. Reinstall the driver again and make sure it is OK by printing a TEST PAGE...
IF OK and the test page is OK then print your document.
IF NOT 1: the test page does not comes out OK, then you have a problem either in the printer driver or the printer mechanism (cartridges maybe, try replacing them for originals) if this way thing still bad, you have no better choice than take the printer to a technician as I assume your are clueless in repairing printers.
IF NOT 2: the test page comes out OK and the document does not, (MAKE SURE YOU CHOOSE THE RIGHT PRINTER inside "print options") the problem could be your computer and not your printer.
IF NOT 3: it would be very rare, but you could have a problem with the spool service (the windows service that manages printing matters) but in this case nothing shoud be printed ok. So if the test page is ok, the problem is NOT your printer and you should look for the problem in your computer or your operative system.
I had the same problem and being helped by HP operator.
first take the USB cable out of your computer, then put it off and then on again...it starts to print the test page again...then after the printer stops printing, put the just printed testpage face down on the scanner(glas) and press scan manually...after the scanning(you wait till that is finnished) and then put the printer off and on again....then connect the USB cable to the computer and that will stop the printer from printing the testpage every time you startup your printer....