Question about Refrigerators

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Hotpoint fridge too cold!!

HI Ginko,

I can't seem to find your answer to my Premium problem. Am I doing something wrong acessing?
Could you email me on



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  • jrh713 Nov 01, 2008

    Thanks Ginko,

    I supplied the Mod number and Ser No before.

    Here they are again.

    MSAA43 Ser No:- 603070056

    You were going to tell me where and how to change the thermostat.

    Thanks again



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  • 19,396 Answers

Hi John,

There had been changes in the system recently, and not all answers are being displayed.

Now I do not know where to find your original problem.

If you find any link to the thread in your old emails, copy and paste it here , so that I can track back the problem.

When fridge is freezing inside that can be caused by:

Bad temperature settings.(temp too high)
Bad climate conditions (very hot outside and fridge set to lowest temp)
Problem with evaporator system at the back of the fridge.
Faulty thermistor, not detecting when temp. is too low.
Compressor problems.

Try moving the fridge from the wall, this sort out many problems with condenser/compressor and evaporator.
If there is Ice inside also remove ice to get back to normal.

If that does not work, it is either the compressor coming to the end of its life, or a faulty thermistor.

I will try to find the original thread, I suggest to complain with fixya, we have had serious disruptins since the new Fixya system started to work.

Posted on Nov 01, 2008

  • Ginko
    Ginko Nov 01, 2008

    The thermistor is located behind the back side wall inside the fridge, there is a cover to remove to access the thermistor.

    Here is the part : Thermistor

  • Ginko
    Ginko Nov 01, 2008

    I do not have a picture for your fridge, but there must be a removable cover inside the fridge, behind that there is the thermistor.

    To test the termistor you need to measure resistance at a determined temperature.

    Here you find resistance value to test it.

    Before replacing the thermistor, bear in mind that when the fridge is icing inside , it is not necessarily the thermistor.

    First check the condenser coil, at the back on top of the compressor, if there is dust hoover it up, and leave some airy space between the wall and the fridge.


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Printer problem

I think I had a chat with you , here is trancription:

You are now in session with bazza1963
ginko says:

ginko says:
are you there?

ginko says:
seems you need to re-install driver softwar for your printer, do you have printer disks? and which version of operative system are you using (Windows XP, Vista, etc)

ginko says:
I will try to find drivers for windows, give me some minute

ginko says:
Here is Driver download page for your printer, start downloading the one for for your system:

ginko says:

ginko says:
Here is installation guide, same as the one provided with printer:

ginko says:

ginko says:
download the above driver software.

ginko says:
is the same as the one distributed in disk coming with printer , if you have the disk you can use the disk

ginko says:
Once you downloaded software do the following:

ginko says:
1 disconnect printer from PC

ginko says:
2 expand and install downloaded software, alternatevely use the disk provided with the printer. Do this with printer disconnected.

ginko says:
3 when asked from installation, or after installation, connect the printer to your computer using the USB cable , not the network (ethernet) cable

ginko says:
4 the printer will be recognised in Windows, if it does not restart the PC

ginko says:
You must use an usb cable to use this printer as a local printer.

ginko says:
You may need a router to use the ethernet cable (one similar to thick phone cable) provided with the printer

ginko says:
therefore ensure you are using the right cable

ginko says:
here is an example of usb cable, sometimes it is not provided with the printer, have a look,. This is the right cable you need to use to connect this printer to local computer, the other one is for network

ginko says:
check on how it looks like and ensure you are using the right one

ginko says:
let me know if you need further help, I am not receiving much feedback from you

ginko says:
Best regards

ginko says:
Also check under printers in vista that you have this printer installed and that it is the default print

I could not get any feedback from you , do not know if there was something wrong with chat software


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