Question about Samsung RS2534 Side by Side Refrigerator

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Freezer stopped working

Our Samsung fridge is not the exact same model as this , its a (RS2544SL) but exactly the same thing happened last nite .I left the door ajar and everything melted now the freezer does not work.Ive tried to make it work and have called Samsung(thats another story)This is not the first time this has happened with this fridge , the freezer stopped working in the first 2 months of ownership and before a service guy could come around (2 days ) it started working again. This time no luck so far ...the fridge is now 2 years old and not covered by full warranty! Any ideas?

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Re: freezer stopped working

Solomonau, it's hard to tell without being there exactly what is going on. I do know however,that in April of 2005 Samsung came out with a bullitin regarding the cap tube. It states that it has been inserted into the dryer incorrectly and can cause no cool situations. This is part of the sealed system which should be covered for 5 years. What you are describing sounds like a partial restriction, which could be taking place in that dryer and cap tube. If you were to post your model number, I would be able to tell if yours was included in this bullitin. You can then contact Samsung and inquire about this service bullitin, back.

Posted on Sep 20, 2006

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How old is the fridge?

You did all the right things!!

But this sounds like a bad thermostat.
or a bad control switch.

Unfortunately it sounds like you may need service to do an hands on diagnoses and replacement of one of these parts I listed here!
Let me know how you do! Or if you need something else.
We do have very good sponsors here on this site that do repair work, should you take this course!

Please remember to leave a rating.

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