Question about Sentry Fireproof Safe

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My sentry safe is locked and the key won't open it.

The safe in my business accidentally got locked and the key will not open it. I know the combo also and nothing will work.

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6 Suggested Answers

  • 1 Answer

SOURCE: Sentry Safe (DSW3607 Model) Won't Open

I finally ignored the poorly-written instructions for programming a personal code and simply entered the factory code first and then pressed the prog/enter code button.  The safe opened.  The instructions tell you to push the prog/enter code first and then enter the factory code or personal code to open the safe.  Wrong!  Do it my way should this problem happen to you.

Posted on Mar 23, 2009

ginko
  • 19396 Answers

SOURCE: can't open combo/key sentry safe.

You need to contact Sentry, they will send you an emergency unlock code.

Number in US is 1-800-828-1438.

See also:

Lost combination or keys

Replacement Keys and Combinations

Sentry Safes Key: 2 Replacement keys for sentry fire safe

Posted on Apr 27, 2009

jyackle5
  • 8197 Answers

SOURCE: I have a Sentry safe A3860.. I have the combo and

1. Insert a paper clip or pen point into
the small hole of the battery cover located
directly below the keypad. Push in while
sliding cover to the right (Fig. B).
2. Disconnect and remove battery holder.
• Insert 4 new AA batteries (not included)
to power this lock.
• Reconnect the battery holder and put back into proper
position. Slide battery cover back in place.
NOTE: The yellow LED will light when the batteries need
to be replaced.

You can also get the manual here on link below. page 1 tells you how to replace battery.

http://www.sentrysafe.com/pdfs/OwnersManuals/506218.pdf

Posted on Dec 22, 2009

  • 1 Answer

SOURCE: cannot open sentry safe, model 1230, have combo

cannot open sentry safe, model 1230, do not have combination

Posted on Mar 15, 2010

  • 76 Answers

SOURCE: i bought a S 3417 SENTRY SAFE S/N Z 583159* AT A

To order replacement keys, for small chests and files, you will need to know the key numbers which can be found right around where the key goes in. It should be a stamped number, letters, or both located around the keyhole. For Personal, Home and Home/Office Safes, you will need the model number and serial number. I think that the most economical place to buy keys is from www.SentrySafeShop.com. You can do a search for "lost keys" and it will give you a screen where you can enter your model number and key number. (It is a very easy screen to use. They just need 1.)Model # and 2.)Serial or Key #.)

In Summary:
For Small Chests or Files: A lock reference number is required. It will be a letter, a number, a letter and number, or "blank" (no letter or number), engraved/located on the silver cylinder of the lock. These are model numbers 0500, 1100, 1170, etc...

Combinations can also be ordered from the same website.

For Personal, Home and Home/Office Safes: (model numbers will begin with: S0, S3, S4, S5; I0, I3, I4, I5; A3, A4, A5; J3, J4, J5; L0, L3, ,CS,CSW,DA,DS,KS,KSW,MS,MSW,OA,OS,and SC): Indicate your model number and the safe serial number found on the front right-hand side of the door, between the hinges.
Here is the direct link to the key replacement screen: http://www.sentrysafeshop.com/Keys-Sentry-Safe-Replacement-Keys-p/keys.htm

Posted on Jul 02, 2010

SOURCE: How do I open the combination lock to my sentry home safe?

Locksmiths advise these Opening instructions for sentry fireproof electronic security safes. Insert the tubular sentry key into the lock to the left of the key pad. Turn the key all the way to the right until the plunger pops out. Press the five-digit factory code. The green Proceed light will come on. Pull the handle down; to crack the sentry door open.

sentry safes opening instructions for 4 # combo locks
Turn the dial to zero.
Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the third time).
Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
Turn the dial to the right to the last number (stop the first time on your last number).
Pull the handle down to crack the sentry safe open.

Posted on Aug 09, 2010

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Sledge Hammer :)

Side note: In all sentry documentation it clearly states that if you lock your posessions in the safe and lose the key/combination, there is no master key or combo that will open your safe. You could try to write the good people at sentry but I haven't heard a success story from that yet.
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Good luck to you.

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How do I open the combination lock to my sentry home safe?


Locksmiths advise these Opening instructions for sentry fireproof electronic security safes. Insert the tubular sentry key into the lock to the left of the key pad. Turn the key all the way to the right until the plunger pops out. Press the five-digit factory code. The green Proceed light will come on. Pull the handle down; to crack the sentry door open.

sentry safes opening instructions for 4 # combo locks
Turn the dial to zero.
Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the third time).
Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
Turn the dial to the right to the last number (stop the first time on your last number).
Pull the handle down to crack the sentry safe open.

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Can't open combo/key sentry safe.


You need to contact Sentry, they will send you an emergency unlock code.

Number in US is 1-800-828-1438.

See also:

Lost combination or keys

Replacement Keys and Combinations

Sentry Safes Key: 2 Replacement keys for sentry fire safe

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This manual will answer both of your questions.
http://www.sentrysafe.com/pdfs/OwnersManuals/501664.pdf

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https://www.sentrysafe.com/customerCare/retrieveCombination.aspx

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