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I'm not really sure of this one but here's a couple ideas. If the refrigerator ice and water dispenser is not working the dispenser control board might be defective. The control board governs most of the functions of the dispenser system. If only one item of the dispenser system is not working, troubleshoot further to see if the problem is with one of the components in the system. The board is more likely to be the cause of the problem when the entire dispensing system fails. It may also be the door switch If the refrigerator ice and water dispenser is not working. When the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice maker dispenser. If the door switch fails the dispenser will not turn on. The switch can be checked for continuity with an Ohm meter. If it doesn't have continuity it should be replaced.Before either of these try shutting it off (or place it in demo mode) and return is to active state.It may just need a reset
http://www.repairclinic.com/0100_1.asp There's an ice- or water-dispensing problem
The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.
did you replace the light . or just tighten it . and is ice cream soft . it sounds like the tempt is above 15 deg . and needs to be colder . this may be a control problem . but ck the little things first . clean the coils / make sure inside fan and under neath fan are going . re ck control settings . .. if problem does't go away . then look at control ..
could be the dispenser board or the main board. hard to sort out without a meter. most likely the dispenser board but i have seen a dispenser board go bad and smoke the main board if that is the case you can damage the new component so check out the cost on the parts
INSIDE THE DISPENSER ASSEMBLY IS A SEPARATE ELECTRONIC BOARD THAT CONTROLS THE DISPENSER.
OCCASIONALLY, THE DOOR SOLENOID OR THE CUBE ICE SOLENOID WILL SHORT OUT CAUSING A BURNOUT OF THE DISPENSER CONTROL BOARD. CHECK FOR A BURNT SMELL COMING FROM THE DISPENSER HOUSING. IF YOU SMELL IT, THE BOARD AND/OR SOLENOID NEED TO BE REPLACED.