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Hp laptop problem

Sir , i have purchased hp laptop in oman & is under warenty period . a problem is creating now .can i bring it to nearest hp service center for free service.- anurag maurya

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Good day,
Yes, you can bring it to the hp service center nearest you for free check-up, be sure to bring all the necessary document for authenticity that it is under warranty.
Thank you.

Posted on Nov 01, 2008

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I have a brand new (bought yesterday) HP Pavilion g6 laptop. Today it is reporting a hard disk problem. However, everything seems to work. Am I headed for trouble?


I don't recomend purchasing an HP to anyone because this is all too common. My father in law purchased a 17" HP Pavilion and opened it for the first time from the corner instead of the middle and the LCD cracked and broke. He didn't purchase a warantee with it and the cost of the LCD and Labor would have been half of what he originally bought it for.

Did you purchase a warantee with it? According to HP's website they have a limited warantee. This is an excerpt:

HP guarantees that the HP Hardware Products that you have purchased or leased from HP are free from defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from HP. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving warranty service. You are entitled to hardware warranty service according to the terms and conditions of this document if a repair to your HP Hardware Product is required within the Limited Warranty Period.

During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective component. All component parts or hardware products removed under this Limited Warranty become the property of HP. In the unlikely event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to provide you with (a) a replacement unit of HP's choosing that is the same or equivalent to your HP Hardware Product in performance or (b) to give you a refund of your purchase price or lease payments (less interest) instead of a replacement. This is your exclusive remedy for defective products.

It is mandatory that the unit product number and serial number be made available when requesting a warranty service event. Failure to do so may result in the event being deemed out of warranty by HP or, HP's Authorised Service Providers, and therefore chargeable to the requester.

I would return it and get a different one anyway. You should be able to use the reciept as the proof of purchase.

A hard disk problem can happen with any new computer from any company, sometimes they slip through the cracks.

As a recomendation I would add that you'll get a better bang for your buck if you were to purchase a Dell (warantee is better and more inclusive) or even a Macintosh. For my father in law, he bought a Macbook (laptop) and installed bootcamp which allowed him to install the Windows 7 operating system and now he only runs Windows 7. It works really well for him.

I hope this helps!

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1 Answer

I have vertical red lines on my laptop screan it is new and still under warrenty, i dont have a recipt but i have the box


If you registered the laptop when you purchased it, it will not be a problem. Also, if you bought it with a credit card or used a debit card, the purchase can be looked up. Finally, the serial number on the bottom of the laptop will show how old the laptop is. If it is within the warenty period, that might be enough.

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Good after noon sir, i m pallav from satna.i have bought samsungR517. but my battery backup of lapy is very poor. andmy lappy is under warenty.plzz suggest me what should i do?


First check with another bettery, if its charging and giving proper backup.
if backup is OK then your battery need to replace.
if backup is still poor, then mother board need to check.
As your lappy is under warrenty, then its better to take to samsung service centre.

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Hi,
You can call acer support on the following numbers
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1-800-3000-2237 for India(1-800-3000-ACER, Toll free from Reliance Mobile/Landline. Local call charges applicable for other telecom networks).
011-26383170/75 (Standard call charges apply).


Thanks for using fixya
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Hi,

In order to extend the warranty, please contact the warranty team at the following numbers:

Care Packs (SRG Warranty Group) 1- 800-407-6210


Thanks and Regards
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Sir,


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Hello sir

I understand that you need the HP service center details in your region( NEPAL).

You can visit HP.com 24X7 chat support for getting the nearest match for your area. The HP.com chat support will give you the exact and service center located nearest to you.

Here is the link for HP chat support. Click or copy and paste this link in the address bar of a web browser.

http://welcome.hp.com/country/us/en/contact/chat_1.html

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