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Ok sir try to turn off the printer if it doesn't. Pull the power cable shutdown your computer then plugged again the power cable of the printer then turn on the pc and printer..If it doesn't change contact a printer technician or bring the printer to the nearest service center. Hope it helps you..
Try doing a hard or reset or nvram: 1. Turn the printer off 2. Hold down the right arrow and the cancel button 3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.
If you are within a 2 year period of the original purchase date contact hp in order for them to create a case under a service note for the formatter failure and so that you can contact an authorized support provider and have the printer serviced.
Pull out the printhead from the computer and check the date under "warranty ends" If the warranty period did not lapse, call HP technical support and tell them about the problem. They will replace the printhead for free. I have gone through 3 black/yellow printheads and I received the replacement printheads via FedEx within 1-2 days. They will send you a pre-paid envelope to return via U.S. Postal Service via US Postal Service.
If the Warranty date on the printhead expired, then you may have to come out of pocket to replace the printhead since HP will argue that they are not obligated to replace the printhead since the manufacturer warranty lapsed.
If this is the case, check to see when you purchased the printer. If the purchase was within a year, the retailer (i.e. Best Buy) is on the hook since there is a 1 year implied warranty on products such as printers, regardless of whether the expiration date on the HP printhead expired.