Question about GE GSS20IEM Side by Side Refrigerator

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Icemaker Locks/Freezes up

My icemaker motor freezes up. I have to take it out of the freezer and defrost the icemaker then reinstall it before it will turn to dispense Ice. When I remove it, it is iced up all over and the shaft doesn't turn. After it thaws out, I put a drop or two of lube oil on the shafts and it works for about a week then I have to do it all over again..HELP

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Paul, There has been an issue with these models concerning this freezing up in the freezer side. I was on a service call yesterday, same model. GE sent a letter out to this customer along with two new door kits, really they were complete doors that I had to install. If I were you I would call GE's 800 number and inquire about this problem. Your refrigerator might be covered. Hope this helps. back.

Posted on Sep 19, 2006


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