Question about GE GSS20IEM Side by Side Refrigerator

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Icemaker Locks/Freezes up

My icemaker motor freezes up. I have to take it out of the freezer and defrost the icemaker then reinstall it before it will turn to dispense Ice. When I remove it, it is iced up all over and the shaft doesn't turn. After it thaws out, I put a drop or two of lube oil on the shafts and it works for about a week then I have to do it all over again..HELP

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Paul, There has been an issue with these models concerning this freezing up in the freezer side. I was on a service call yesterday, same model. GE sent a letter out to this customer along with two new door kits, really they were complete doors that I had to install. If I were you I would call GE's 800 number and inquire about this problem. Your refrigerator might be covered. Hope this helps. Catriver...post back.

Posted on Sep 19, 2006

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Posted on Jan 02, 2017

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1 Answer

Clogged up icemaker on subzero 601F due to the door not being properly shut. Do I need to defrost the whole freezer to unclog or is there any other way?


You can buy a little steamer at the store and use it to defrost small areas. usually it's the fill tube that freezes, and you can hit just it with the handheld steamer. Lots of times however, this model will create a large ice flow below the glass shelf behind the upper basket and icemaker. this is usually caused by a bad drain trough heater. the only way to defrost this is to turn the unit off for 2 days and put towels down inside it and underneath it to catch the water as the ice melts.

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When the door to the freezer is closed there is a vibration noise from the icemaker. When the door is opened, it is quiet. Also, the ice is not forming solid Thanks


Possibly there is a 2 part problem you are experiencing. 1)That vibration i dont think is the ice maker. It is your evaporator motor. 2)The fact that the icemaker is not forming the blocks nicely could be because the freezer setting could be set a little to low. The freezer temp. is what freezes the ice maker blocks. You may want to play it safe and do a 12 hour defrost which may be the reason why the vibration is heard.and reduced freezer temp.

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Ice maker in refridgerator freezer won't make ice. It seems as if the water is going up into the freezer but no Ice is being produced. The ice tray has frozen ice in it, but it will not dump it in the ice...


Sometimes icemakers get all frozen up, such that the motor cannot turn to eject the ice. Also, in some cases the water supply line freezes up, although that does not sound like your problem.

Try leaving the freezer open to defrost it manually and see if it starts working by itself. Also, the icemaker motors can and do fail. In some cases you smell an acrid burning smell when the motor fails.

Oct 16, 2009 | Kenmore 50522 / 50524 Side by Side...

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I have a Sub-Zero Model 501F freezer making ice cubes


Check defrost heater that goes into drain tube. When the drain freezes ;the defrost water spills into the icemaker.

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1 Answer

No ice


Pour about 1/2 cup of water into icemaker . If it freezes and dumps , the water valve is bad ( where the wall water line connects to the fridge ) . If it freezes and does not dump and the ice stays in the icemaker , replace the icemaker . Also check the fill tube ( the tube going from the freezer wall to the icemaker itself ) to see if it has frozen closed . If it has , the water valve is not closing completely , and letting a drop thru and freezing in the tube . Also an indication of a bad water valve .

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Water from the icemaker shoots down the back of the freezer


are you sure the water comming from the icemaker or the defrost drain line clogged

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Sounds like you have a fan problem or more likely a defrost problem( timer motor or heater element) Most likely the defrost timer!

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1 Answer

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it is probably a faulty water valve that slowly leaks water up to the icemaker and freezing. sometimes it will freeze inside the fill tube and block the water supply completely.
  • if you already checked this and think it is a different problem then let me know, i will help you figure it out. 
Mike  

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1 Answer

Icemaker is not freezing ice, freezer not freezing food,


The ice maker won't work if the freezer is warmer than 17 degrees so that's not an issue till you get the freezer cold again. I would guess that your unit is stuck in the defrost cycle. This could be the defrost timer failing. See if you can find the defrost timer in your unit and advance it by hand if possible. http://www.partselect.com/PartSearchResults.aspx?modelnum=jcd2295hes&mfgmodelnum=&fkmfgid=1&hint=defrost

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