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My Isomac Relax portafilter only engages about half way or less

This is a new machine and the portafilter has never has engage on the group head completely, the dealer hasn't yet resolved this for me. I though the gasket would need some time to break in but after two weeks of use it's still the same. Could I have the wrong gasket or filter basket, if I remove the filter basket it locks in with little effort. Could the portafilters be the wrong ones for the group head? Dan
danjosef@gmail.com

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SOURCE: WHERE CAN I OBTAIN ISOMAC

I think Chris coffee sells most of those parts.

Posted on Jul 02, 2010

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So all you need is a pointing screwdriver with edge like a nail or similar and use it on the filter try to level it out and by a little force try to move it and get unstuck. After that you can clean also the coffee remaining's on group head also.
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Download the link and then look at the bottom of each page for the address and the email info. Joe

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