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Possible fault in the mother board, look like the loading control driver is faulty and is running off.
You might have to check the input of the motor drive to see if there is a signal from the mP or it is shorting to run.
sir, we have a problem to install a printer that "printer driver cannot be installed. your computer system may be in an abnormal condition. please exit window and try again". how to solve this problem.
Please read through these instructions first and then follow the steps below:
1. Please power the printer OFF. 2. Remove the printer cable from the back of the printer and remove all the paper as well. 3. Hold down the "FONT" and "TEAR OFF" buttons and turn the printer on. 4. Continue holding the "FONT" and "TEAR OFF" buttons down for five (5) seconds and then release both at the same time. 5. Power the printer OFF. 6. Reconnect the printer cable. 7. Reinstall paper and ensure the thickness selector is in the correct position and that the path selector is also correct.
If the situation persists, remove the ribbon and paper and slide the print head back and forth so that it makes contact on both sides forcefully enough to make a loud noise. Reload the ribbon and the paper and try your test again.