Question about NetGear ProSafe JGS524 (DHJGS524NA)

1 Answer

Netgear JGS524 appears to be dead...

New switch. No ethernet cables plugged into any ports. Apply power. All Link/Act LEDs go green, all Speed LEDS turn on (both yellow and green to indicate 100 and 1000 speeds). Nothing is connected to the switch! If we plug the cable from the DHCP server into the new switch all LEDs remain as they were on power-up of the switch (described above). Any ideas? This is a replacement switch sent to us by NetGear to replace one which is exhibiting the same symptoms.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer got voted for 20 times.

  • Expert
  • 114 Answers
Re: Netgear JGS524 appears to be dead...

This is an un-mamaged switch, so it is very difficult to get any kind of diagnostic information out of it. Some times, this may mean that the switch is on and active, but at those times, there is some times a mode button to switch through the different types of indicators on the switch. This switch doesn't even have that. There is almost no documentation on this device. The only thing I could find was this install guide, and it doesn't mention anything about the lights indicating some type of diagnostic code. If you connect two machines to the switch, and both these machines have Static IP addresses (do not use DHCP), can they ping each other? If the can, then I say the switch is fine and its just a cosmetic problem. If they cannot, then I am afraid you will have to return this one as well.

Posted on Sep 18, 2006

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

How do i fix after modem reset

Basically, you unplug all of the Netgear Xe104 units, wait a minute, then plug the one nearest to the Router back into a wall socket first. Wait a few seconds then plug in a second Xe104 and give it a minute to "talk" to the first unit. Then plug other Xe104's in one at a time. Below you'll find the official troubleshooting steps which you should read carefully if the basic steps above do not resolve the problem.
Also, i should tell you that Powerline adapters such as yours have improved greatly in the last few years, and you can buy a pair of new ones that are very, very much faster than yours for a very modest cost. For example, TP-LINK TL-PA4010KIT
or NETGEAR Powerline 500 1-Port Starter Kit (XAVB5201) or
ZyXEL PLA4225 4-Port 500 Mbps Powerline Gigabit

XE104 User Guide 4-2 Troubleshooting v1.0, September 2005

Power Light Not On Make sure that, if power to the AC power outlet is controlled by a wall switch, the wall switch is in the on position. Verify that the wall socket is live by disconnecting the XE104 85 Mbps Wall-Plugged Ethernet Switch and plugging in some other electrical product, such as a lamp or a hairdryer. If the error persists and you have confirmed the power outlet you are using is live, you have a hardware problem and should contact technical support.
HomePlug Light Not On If the power light is on but the HomePlug light is not, check the following: • Make sure that power is being provided to more than one PowerLine device. Another PowerLine device must be installed for successful communication across the PowerLine. • Verify that the network password is the same on all devices in the PowerLine network.
Ethernet Light is Off • Make sure that the Ethernet cable is plugged in properly at both ends. • Be sure you are using the correct cable on the router that the first XE104 is connected to. When connecting the router's Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable. • On attached Ethernet device or network adapter card, check that the Link light is

Feb 25, 2015 | NetGear Xe104 Wall Plugged Ethernet Switch...

1 Answer

Port LEDs keep flashing in sequence.

The ethernet switch maybe scanning the ports for connected computers.

Nov 05, 2012 | Linksys SD208 8-Port Ethernet Switch

1 Answer

When i plug it in with out anything plugged into it it automatically starts blinking select green lights is there anything i can do to fix this?

The all lights will starts blinking everytime the switch is powered ON.
This is normal process as the switch is checking the status of all its ports during startup.

Please wait for 5-10 minutes this activity will completed and the port lights will not blink if nothing is connected.

If it still blinks without anything connected to the ports then you need to ask the vendor for a replacement.

Jan 08, 2011 | NetGear ProSafe JGS524 (DHJGS524NA)

2 Answers

Netgear JGS524 switch Power is on 24 port led is on but network is not working

I suggest that you factory default the switch in case some security settings or Vlan's/STP have been enabled. Turn off Spanning Tree Protocol (STP) if yiu can access the switch. Check that you ahve no loops in the cabling.

Oct 26, 2010 | NetGear ProSafe JGS524 (DHJGS524NA)

1 Answer

Link/ACT light bright but speed light off on 1 port what causes this

Normally, when the port light if off ... that wire is disconnected ... or the computer is completely off. Do you have connectivity on this link? I think not. If you do, (and this wold be very unlikely) the led is defective.

May 10, 2010 | NetGear ProSafe JGS516 16-Port Gigabit...

1 Answer


When the computers are powered up and connected to the D-Link hub,
the computers that are connected to the hub will light up the various LEDs on the hub to indicate which port on the hub is active. Also that computer's network card Link LED light should be on to indicate it is connected to the hub.
If the hub's LED is off and the corresponding computer's network card Link LED is off then the network cable is faulty, or the network card is faulty (or the network card driver needs installing) or the port on the hub and/or hub is faulty.
To determine which item is faulty, swap network cables around, swap computers to different ports on the hub etc

Jul 29, 2009 | D-Link DES-1008D 8-Port Ethernet Switch...

1 Answer

Link/act LED of DES-1024D switch

The ethernet cable is probably damaged. If it is not... is the switch plugged in? Does it power on? Is the other end of the ethernet cable plugged into a live host?

Jun 08, 2009 | D-Link DES-1024D Express EtherNetwork...

1 Answer

Blinking light on NetGear FS108

One LED is a Link light that will blink on activity.
The other shows link speed.
These boxes have AutoUplink negotiation so no crossover cables are required.
Test again with a standard straight though ethernet / CAT5 cable.

Mar 19, 2009 | NetGear FS108 8-Port Ethernet Switch

3 Answers

Switch with 8 leds blinking (and not working)

You probably have to buy another switch. However, before you try that - the eighth most right cable - switch that out to see if it was a cable problem. That's an easy thing to try before you buy another switch.

Mar 17, 2009 | D-Link DGS-1008D 8-Port Gigabit Ethernet...

1 Answer

Cisoc 2950 with odd Problem

I recently had a client switch do this to me. The only way to get it working was to manually put the NIC on my laptop to 10 Mb and Half duplex. After calling Cisco and opening a TAC case, it was deemed faulty hardware.

If you have SmartNet (anyone buying Cisco should always buy SmartNet) on the switch, call TAC and open a case. It's probably faulty hardware.

Good Luck!

Feb 02, 2009 | Cisco Catalyst 2950 24x10/100 Mbps...

Not finding what you are looking for?
NetGear ProSafe JGS524 (DHJGS524NA) Logo

Related Topics:

1,096 people viewed this question

Ask a Question

Usually answered in minutes!

Top NetGear Networking Hubs & Switches Experts


Level 3 Expert

18258 Answers

Cindy Wells

Level 3 Expert

4721 Answers

Brad Brown

Level 3 Expert

13362 Answers

Are you a NetGear Networking Hub and Switch Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides