We have had a linksys router since may was working fine till 3 days ago ,now one laptop will only work with cable hooked to it. linksys tech support tried for 3 hrs and as close as we could get was wireless conection but local only not local and internet.help please.
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Re: wireless local only
You should try to uninstall and reinstall the driver for your wi-fi adapter on your laptop. Also, you can try to connect to a different wireless network like a hot spot or coffee shop for you to determine if the router is faulty or the built-in wi-fi adapter of your laptop.
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what is the wireless status in system tray? is it local or local and internet.
1. first check if it works fine with wire conection or not.
2.if it fine with cable then issue is with wireless. probably issue with Wireless security key.
3. go to available wireless networks and select the net work, if it is asking for wireless key please enter that. if you donot remember that perform router reset.that takes care of it.
First steps (forgive me if you are already doing this). Hook up the laptop with cat5 network cable to port on router to verify you have internet connectvity. Verify router settings that DHCP is on or off. It should be on unless u are using static IP's on network. Go back wireless and see if you can connect. IF yo do, open a DOS prompt and use ping command (c:>ping 192.168.x.x ) where x.x are the ip setting of router. In most cases the router IP will be set to 192.168.1.1 Check the most basic settings. Sometimes it is a simple thing that is throwing everything off. Also consider if your laptop is at the very edge of your signal area. Try moving laptop right next to router.
The problem is the Linksys wireless router is not properly configured. Try downloading the automatic configuration file which can be accessed from the Linksys site for your specific model wireless router.
When you get cable internet, the cable company provides you with a modem (usually). From the cable modem you can hook up the Linksys router with an ethernet cable and it will work just fine. Hook the router up to the desktop or laptop with another ethernet cable if you need to make changes to the router security or whatever. The router address is generally 192.168.1.1. YOu can type that address right into the internet address and you router page shoud show up. If you have been using the Linksys router with the phone line all you need is to connect it to the cable modem to work. An ethernet cable is like a telephone line with a fatter connecter.
1) Connect your laptop (or another computer if possible) to the router
using a network cable. You should then be able to see your
configuration info. Make sure that the computer you are using to
connect (wired) to the router is set up to use DHCP. Once in there,
depending on what you find, you might be able to fix it yourself.
2) Factory reset the router and go through the setup options as if it were brand new.
Is your laptop wireless adapter a compatable brand. It doesn't necessarily mean the router is bad, you may even be getting RADIO interference from a cordlees or a cell phone in it's path. Do you have the capability to plug a cat-5 cable directly into your laptop from the router when you lose wireless? Check the wireless channels and see about changing the channel on your cordless phone too. May not work, just a hunch.