Question about HP Photosmart C3180 All-In-One InkJet Printer

1 Answer

HP Photosmart D7360

It will not recognize yellow cartridge. There is a yellow exclamation mark on the screen. I have replaced the cartridge 2 times. I only use genuine hp

Posted by on

  • robbinsbilly Nov 01, 2008

    I tried aligning the printer but I get this message: replace the following empty ink cartridge to resume printing. Thanks any way.

  • pshearer82 Nov 12, 2008

    I had the same exact prob after 18 months of good service, bought the D7460 to replace it. Did some digging and found out this quote from e-mail sent my way today, "How old is the cartridge? The cartridges has a 18 month life. Even if you did not print with that printer the micro chip on that cartridge will not let it print after it is 18 months old." not sure of the truth but it makes sense as I stocked up on cartridges during a sale @ Staples. After taking the old D7360 apart I found what appears to be a yellow ink leak (no other colors) and the ink well in the printhead appears to be dry (there is always some ink in the printer other than what is in the cartridges) and no yellow ink can get through. The other day my D7460 did the same thing with Light Cyan, trouble shooter from HP said unplug power cord from back of printer and from wall, remove cartridges, let sit for a while, power up and install cartridges. Now my older New In Box HP cartridges still would not work, went to Staples and purchased one more and it worked. The 18 month rule must have applied. I like the printer but may switch to another brand if the D7460 does it again. Hope it helped.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 37 Answers

Try to align the print cartridge. go to settings -> tools then choose align printer. you may also try to clean the print head.

Posted on Nov 01, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP Photosmart D7360 ink system has failed. How do I fix this?


with 2 new cartridges installed, shut the machine off and back on again.

Jan 06, 2015 | HP Photosmart D7360 Digital Photo Inkjet...

2 Answers

Red exclaimation mark on C5280


Try first unplugging power cable, and see if it clears the error

Jul 29, 2008 | HP Photosmart C5280 Printer

1 Answer

My HP photosmart 7510 does not recognize the presence of any color cartridges. I use only HP 564 cartridges. It prints only black. What can I do with it?


Check this link for ink cartridge problems. The part on "older generation cartridges" is very interesting. It is located on page 39 of the manual (page 40 of the pdf).


http://h10032.www1.hp.com/ctg/Manual/c03011756.pdf

Jan 06, 2015 | HP Photosmart 7510 e-All-in-One Printer

1 Answer

The printer indicates that the yellow ink cartridge is empty even when it is replaced with a new cartridge.


Assuming you were careful to take off the little strip of cellophane tape that protects the ink from coming out of the cartridge, then I suggest you open a document and type a few words and choose ONLY yellow as the color. It will either activate the cartridge or you'll know that you have a sensor/software problem and not a hardware problem.

Good Luck

Sep 11, 2010 | HP Photosmart D7360 All-In-One InkJet...

1 Answer

Photosmart D7360 - message says "ink cartridge empty. To print in color, install the following cartridges: yellow. To print in black ink only, press o.k." I have replaced the cartridge (yellow) and the...


go to hp support>d 7360 >software and drivers. Download (run) latest diagnostic utility 2010-11-09. run test and print test page (only one sentence). worked for me. Took about one minute.

Sep 10, 2010 | HP Photosmart D7360 All-In-One InkJet...

1 Answer

Error message: ink device failure oxc18a0506


Perform the following on your printer http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.

Jun 18, 2009 | HP PhotoSmart C5150 All-In-One InkJet...

1 Answer

HP Photosmart D7360


HP support decided it could not be repaired on line, agreed to replace it but found it was a few days out of waranty...so it is dead in the water. Probably not cost effective to repair it.

Aug 03, 2008 | HP Photosmart D7360 All-In-One InkJet...

1 Answer

HP Photosmart D7360


try cleaning the cartridge contacts with alcohol and cotton swab.

Jan 16, 2008 | HP Photosmart D7360 All-In-One InkJet...

Not finding what you are looking for?
HP Photosmart C3180 All-In-One InkJet Printer Logo

425 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

100304 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...