Question about Apple iPod touch

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ITouch stuck and unrecognizable

Hi Ciza24, the master!
Major problem- - I'm a pretty knowledgeable user, but I'm stuck! Brand new Touch, needed to be upgraded to v.2. Hung mid-process, didn't work. Had to reset the touch. Got the message, "discovered itouch in recovery mode." But it wouldn't restore - got an error. Reset again. Now, iTunes doesn't see the Touch at all -- on the Touch screen just the itunes/USB/arrow icons. No combination of restarting, resetting, etc will get iTunes to see the Touch. Updated iTunes to latest version. What else can I try???? thank you!!!

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  • 9 more comments 
  • Anonymous Nov 25, 2008

    same problem help

  • Anonymous Dec 03, 2008

    My error reads this when attaching the itouch:

    Itunes could not connect to the iphone "" because of an invalid response. error oxe8000035

  • pegharding Dec 03, 2008

    Itunes will not recognize my itouch error 0XE8000035. Also, cannot get the connection symbol to reset the itouch. Please help

  • Bidecab_18 Dec 29, 2008

    same problem hope someone helps with this

  • Anonymous Jan 03, 2009

    Same problem. anyone find a solution yet

  • 3thirdpro Jan 22, 2009

    my iphone is stuck in usb to itune and i get a error code OxE8000035 when i try to restore ???????????????????????????????????????

  • herestolife Mar 29, 2009

    I have been through three 8gb itouch'es. all three returned for SAME problem within a month of purchase. Apple just says to exchange it (which explains why I have been through three of them) with no explanation or suggestion of how to avoid the problem in the future. Best Buy had no clue what I was talking about, just exchanged the itouch each time. Any solutions found out yet? I loved it when it worked, but have given up.

  • Anonymous Apr 23, 2009

    I iTouch won't even let me restore. it says error code OxE8000022

  • kyrstyn Feb 28, 2010



  • Cee Jai Bernard
    Cee Jai Bernard May 11, 2010

    What error number are you getting.. the type of error depicts the solution... ie error 1, or 1400, 1307.. let me know.


  • Cee Jai Bernard
    Cee Jai Bernard May 11, 2010

    hmmm.. that's quite the predicament..ok.. to better help you.. i need to know the following.. is the touch unlocked.. if yes what method was used to unlock it. can you get the touch to get to the home screen at all and are you using a PC or a Mac?



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  • 15 Answers

Sounds like a long shot but it's the only solution I've been able to track down for the oxe8000035 error - try a different iPod USB cable.

Otherwise, it's a trip to the Apple store.

Good luck.

Posted on Jan 03, 2009


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