posted by manx on Sep 18, 2006
ive gone to remove programmes and removed a virus software set up programme that installed itself...i uninstalled it but it still in the tray and keeps poping up--can you help?
Comment by manx, posted on Sep 20, 2006
thanks-i looked where you said but wasnt sure what to look for---in the tray its planted itself as "critical system error"with a flashing blue question mark and red stop sign......when i press it --virusburst--page comes up with advertising features etc...there was nothing called virus burst in the key you said look at..do you have any other ideas -thanks.(i can press diminish on the page and that holds it for longer but i want to get rid of it)
Best Solution
posted on Sep 18, 2006
Hello manx,
Fortunately for you, your Dimension 4600 has windows xp on it, which has a feature to put you back in time, before the virus.
Go to start, programs, accessories, system tools, system restore.
Click - restore my computer to an earlier time. Click next, and then choose a date from the calendar, usually a few days before the virus appeared, and follow the prompts through, including restarting your computer to complete the restoration.
Please let us know how it works for you, and if you need any additional assistance.
Best regards,
nightdiver
Fortunately for you, your Dimension 4600 has windows xp on it, which has a feature to put you back in time, before the virus.
Go to start, programs, accessories, system tools, system restore.
Click - restore my computer to an earlier time. Click next, and then choose a date from the calendar, usually a few days before the virus appeared, and follow the prompts through, including restarting your computer to complete the restoration.
Please let us know how it works for you, and if you need any additional assistance.
Best regards,
nightdiver
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Solution #2
posted on Sep 18, 2006
It may have put something into the registry so that it will always download and run on start up. You can try the following to get rid of it.
1) Open the registry editor. (To do this, go to Start -> Run and type: regedit )
2) Browse to the following location
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
3) Look at all the keys (items) in this folder. The program you are looking for may be listed here. If you find it, make note of where the file is located and delete the file that is mentioned in the key. Then delete the key. This will keep it form restarting after reboot.

1) Open the registry editor. (To do this, go to Start -> Run and type: regedit )
2) Browse to the following location
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
3) Look at all the keys (items) in this folder. The program you are looking for may be listed here. If you find it, make note of where the file is located and delete the file that is mentioned in the key. Then delete the key. This will keep it form restarting after reboot.

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Solution #3
posted on Sep 06, 2007
Find the program in your disk drive or in c drive in my computer. Open your disk and find programs then find this program that keeps installing itself and delete it. If it doesn't want to delete all at once start deleting it one icon at a time once you open this program. Thentry to delete the whole program. Sometimes these programs give up as you delete more and more of these icons . Be sure and don't delete anything but this one program. This is the folder all of your programs are installed in on your computer. Just delete the program you do not want. Then you should get rid of your problem.
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