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A lot of agitators can not be fixed when they break, It's just a plastic pieces that holds on to the your washer. If it spins in your hands when you reach down and grab it, then its likely broken right off and is not repairable. If not, another thing to check is to make sure the screw on top is not tightened down too much.
Remove the agitator and inspect the upper shaft bearing condition by trying to push the shaft in various directions. It should not be possible to observe movement in a good bearing. If the bearing looks good, then replace the rubber seal just under the plastic block on the shaft top. You must be very careful not to damage the shaft where the seal lip rides. If the bearing is loose, the machine must be torn down to remove the shaft from the supporting post.
remove the top of the agitator by pulling hard at a 45 degree angle toward yourself, grab the plastic piece you see inside with a pliers and pull it straight out, use a 1/2 inch socket with extension remove the 1/2 inch bolt and lift entire assy straight out.
OK The Kenmore 90 series mod.# 110.28912791 is not hard to work on. The problem on the washer was no agitation or spin.First I took the agitater out of the tub,and put them aside. Then I tilted the washer to get to the bottom of the washer. Inbetween the motor and I gueuss pump there are three pieces that need to be replaced called (motor coupler). I disconnected ac cord from wall outlet, the cold and hot water hoses. I disconnected the wires at the motor one piece and one two wire connection pluss move a small canister with two wires out of the way. Removed three bolts bottom of pump pulled pump and motor out, you have to turn back and forth a little and the whole assembly comes out. there are two screws that hold two clips at side of motor and motor come off easy. You will notice there is a black rubber disc with a plastic white three prong piece on each side. (Remove those pieces install same way ( you need to use something to hit the center of the plastic till it sets in, install black rubber piece six wholes three prongs on one side. Install second white pronged piece on the pump side and also hit center to set. Place pump over motor looking to (make sure) the top three prongs go inside three holes left in the black rubber piece. Once you line and they go inside line the motor to where the for rubber legs sat before put clips back on install the two screws, install shaft back in moving the motor side to side install the three bolts, hook wires plugs under the motor put canister with two wires back hook the two hoses back next to motor, stand washer back up, install agitater back, hook hot and cold hoses back plug back in and test. parts at sears (one hours time start to finish taking your time) keep track of all parts. Make diagram if you need to believe me it was easy and washer works great now. By the way when I took the parts off they did not look broken but were bad because now I have a working washing mashine. ( Good Luck, Wyatt Earp )
sounds like the agitater drive is stripped its a plastic piece under tha agitater you just grab the agitater work your fingers under the edges and **** up on it and it snaps off then remove the 5/16 screw put a new block on and snap the agitater back on
Sounds like what you have is a dual agitator, bottom moves back and forth in wash, top acts like a screw pulling clothes down to the bottom of the tub. If so, the agitator dogs are bad, to get to them, pop off the cap on top of the agitator, then reach down inside and pull up a cap in there, then use a socket (I forget the size) and a long extension to unbolt the agitator and pull it out, the dogs are located between the top and bottom sections. They are slightly curved rubbery plastic pieces, 4 total. About an 1 1/2" or so long, one end fits into a hole on the inner part of the agitator and the other end is ribbed to catch the outer part of the agitator during the wash stroke.