Question about Computers & Internet
I noticed that the website starts with a normal http (port 80) request.
If you browse over the website, I expect in your case everything to be normal.
The moment you select any of the "customer" information protected area pages, you enter a secure connection (SSL port 443).
At that moment, a certificate between your computer and the server will be released by the server for valid data exchange. Obviously, something goes wrong at your side.
You mentioned your routers are not the problem.
Are there other websites with https (Port443) causing the same problem on your computers?
If so, I think your routers have blocked port 443.
This should not be the case, but it just needs verification.
If other sites are o.k., you can try to add the secure website (because that's where the data is coming from) into your trusted websites in your webbrowser.
A bit mean of me, but I presume you are using Microsoft Internet Explorer.
For IE version 7, here is how to do this;
- In the browser top right you select Extra
- Internet Options
- Click on the trusted websites (green mark)
- click on the "websites" button
- Enter in the top white field the following website;
- Make sure that the checkbox at Serververification (https) .... is marked
- and click on "Add"
- Click on close and OK.
Close your webbrowser and open it again and try to acces the website again.
Posted on Jan 01, 2009
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Posted on Jan 02, 2017
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