Question about HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner

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DVD/CD Drive Not Recognized

I have Vista (which I hate) and I have lost all recognition to my CD/DVD playing capability. Under "computer" I only show C and D disk drives...no CD/DVD drive. What to do?

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  • RobSliter Dec 25, 2008

    I have the same problem and the registry editing fix did not work...

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  • 264 Answers

This issue would be resolved with a simple step which i have provided below.

Click Start, click Run, type regedit and then click OK. Registry Editor starts.

In Registry Editor, expand My Computer, and then expand and open
HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Control>Class
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane (topic area), right click UpperFilter and delete the entry, also right click Lower Filter and delete the entry.

Close the Registry Editor and Restart the computer.

I am sure that this will work for you.

Please do rate the solution.
All The Best
Sammy

Posted on Oct 31, 2008

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Note: The solution provided requires editing of the registry.
  1. To begin the process, start the Registry Editor.
    • Click Start, click Run, type regedit, and then click OK.
    • On Vista machines, Run is accessible through Accessories.
    • Click the plus sign (+) next to the following folders in the left side of the window pane:
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  2. Look for any of the following names in the right side of the window pane:
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    • LowerFilters
  3. If any of the items above are listed, right-click on the item and select Delete.
  4. Be sure to restart your computer after you have deleted the files in the registry.
  5. Open My Computer (XP) or Computer (Vista) and check to see if your CD or DVD drives have returned.
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