When I turn the camera on it just blinks zoom error and sounds as if it is trying to move the lense but it does not move, This is a fairly new camera not even 1 year old
Hello
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
Use
these at own risk as it may further damage the camera.
Firstly ,
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
Try gently
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
Another
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
your hand.
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
You can also have a look at THIS link.
Hope
the advise is useful. please do not hesitate to let me know if you need any further assistance.
Regards
Andrea
Ready light does not turn on and the camera does not work.
Turn on the camera (Turning on the camera).
Install new batteries (Loading the battery) or charge rechargeable batteries.
Turn camera off, then back on.
Ready light blinks green.
Camera is operating normally.
Ready light blinks amber.
Wait. Resume picture taking when the light stops blinking and turns green.
Ready light blinks red and camera turns off.
Install new batteries (Loading the battery) or charge rechargeable batteries.
Ready light glows steady red.
Transfer pictures to the computer (Transferring pictures with the USB cable), delete pictures from the camera (Deleting pictures/videos), switch image storage locations (
), or insert a card with available memory (Using an optional SD/SDHC or MMC card).
Wait. Resume picture taking when the light turns green.
Change the image storage location to internal memory (), or use a different card.
Ready light is off or glows steady green.
Camera is operating normally
.
3. Aim the camera at the subject.
6. Press the shutter button all the way.
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this camera has a lens over the zoom feature so it cannot be touched and the lens is not removable, so I can not apply pressure to the zoom portion. Any other tips?
Mine does the same after power up. There was no warning that this was going to happen, no lens grinding to a halt sound or anything. It is now in the shop for repair and just over 6 months old.
Unfortunately there isn't anything else I can suggest at this time, other than taking the camera to an authorized service center. Sorry!
The lens has become stuck for some reason. You can try VERY GENTLY applying pressure to the lens when you first apply power to see if you can free up the lens.
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