Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

3 Answers

Black ink will not work in my kodak easy share 5500 printer

Pat

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  • terwill32 Nov 06, 2008

    I am having the same problem. I have cleaned the printerhead multiple times and replaced two cartridges that were reading full.

  • pms2 Nov 06, 2008

    it was the printhead that was bad, and kodak mailed me a new one

  • Anonymous Dec 13, 2008

    The black ink was either missing or cutting out before the page was completely printed. I calibrated the printer and cleaned the cartridges like 10 times. I gave up and called Kodak and they are sending me a new printhead right away. Their customer service was excellent!

  • Robert McKenney
    Robert McKenney May 11, 2010

    What do you mean by "Black ink will not work in my Kodak easy share 5500.." ?
    Please explain what the printer is doing and what you have tried to do to fix it if anything and the results you got. I would love to help you and can understand how frustrating it must be for you but need more information to determine what is wrong with the printer. Did you try to print a document and it came out blank? Have you replaced the black ink? Did you try to clean the printheads? I need you to tell me step by step what you did and what happened, remember I am not there so don't leave anything out, no matter how stupid it may seem to tell me. . Thanks.

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I also had the same thing with my 5500 and it was new right out of the box. I got in touch with Kodak and they sent me a new printhead,black and color ink and sample pack of photo paper by over night air. I have to say Kodak is trying .

Posted on Dec 12, 2008

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I agree with vwarlock, the clarification to his origanol post that I asked for, makes it clear that the printhead is bad. This is a common issue and I had to replace my printhead already also. The good news if you contact Kodak they will send you out a free replacement as well as new black and color ink at no charge.

Posted on Nov 06, 2008

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It seems that your printhead has become defective, this is a very common issue. However, you can call 1-800-421-6699 and have them help you out to replace it. This will be completely free.

Posted on Nov 06, 2008

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