Question about Jensen VM9510 Car DVD Player

2 Answers

No sound when i play DVDS AND CDS.

When i play my radio i have sound but as soon as i play a dvd or cd i have no sound.CAN U HELP.

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  • powerboat Nov 15, 2008

    lol ok where is the reset button located at

  • powerboat Nov 16, 2008

    i found the reset button but still no pic just sound and i double ck. my ground wire its good .. i want to say thanks for your help if u have any more ideas about this promblem please let me know ... THANK U

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2 Answers

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  • Master
  • 959 Answers

It's on the face of the unit. look for a small hole a pen tip can fit into and that is probably it.
look the instructions up on the web if you can't find it.

Posted on Nov 16, 2008

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  • Master
  • 959 Answers

Try the reset button...

Posted on Nov 12, 2008

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Posted on Jan 02, 2017

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1 Answer

Does not read Cds or DVDs


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Troubleshooting simply means, investigating a problem to find out the cause and to fix the problem. We can also say; the process of finding and fixing a problem is called troubleshooting.
Example like when your computer has sound problem, we have to find out what is the cause, suppose if it's drivers related problem, after installing or updating the sound drivers will fix the problem so here, installing and updating the sound driver is the Fix.
If you cd/dvd player isn't playing your Cds/Dvds, you have to check the media (cd and dvds), after that, you'll also clean the cd or dvds. And if your cd/dvd problem is caused by the Lens not the others like cds or motor, etc.., then replacing the lens will fix the problem and there'll be no more problem with your cd/dvd player. I'll read and play all cds/dvds after the lens is replaced.

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HELLO

I would advise you to return the unit to where you bought it from and get an exchange unit. There appears to be a laser problem here - the DVD laser is defective - that's why you can only play CD's! (:-)

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1 Answer

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Hello there:
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1 Answer

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Hi, Sometimes these problem arises if any virus attacks your system, so first make your system virus free. And if its not the problem then your lense in the dvd drive is not working properly, its better to make repair it so that it works properly.

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1 Answer

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If the lens is clean (clean with cotton swab and alcohol), then the optics are failing. DVDs require more power and accuracy to be read than CDs. The ability to read CDs but not DVDs is usually a good indication that the optics are starting to fail.

Dan

Feb 18, 2009 | Televison & Video

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