Question about Proscan PS32500 32" TV

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No audio Audio was working one minute, then nothing. checked input (DVD vs. cable box), audio processor settings (stereo vs mono), SAP setting, and turning volume up on cable box, etc... NOTHING! a "click" sound comes when you adjust up or down. Possible audio processor problem???? What else can I check?

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Re: No audio

Make sure that the sources have audio to begin with. Carefuly check all menus and setups.

Yes. It is possible that the audio circuits in the TV have a fault.

Jerry G.

Posted on Apr 29, 2008

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3 Answers

Can't change from MONO to AUTO mode

Can't make sound from mono to auto is your problem I thinks and posts this solution.
Hit the "Menu" button and surf through, come to "Sound Adjust" window.
The settings allow you to change and adjust sound in your TV. There are Bass, Treble and Balance control to adjust to your individual taste.
To adjust them
1. Press Menu button.
2. Press UP or DOWN button to select the desired item.
3. Press => or 4. Press EXIT button when finished.
When adjusting the parameter of "Balance" control, always set it to mid position to get stereo sound from both speakers. If it is set to any extreme end, there will be no output from the speaker of that side, and will hear as mono.
If you press "0" [Zero] button, you can reset the sound settings to it Factory settings.
To select 'Streo mode;
1. Press "Menu" button.
2. Press UP or DOWN button to select MTS [Multi-channel Telivision Sound].
3. Press => or [The ON AIR arrowtells you if a broadcast is in stereo AND/OR contains the SAP.
Press "Exit" button when finished.

Keep the TV in stereo mode to get the best sound quality. The sound will work in stereo

mode even if a certain broadcast is in mono sound only.

Choose the mono setting to reduce excessive noise on a certain channel or broadcast.
Selecting SAP will allow you to hear an alternative soundtrack, if one is available.

Apr 01, 2011 | JVC AV32F476 32" TV

7 Answers

Souns goes off only in channels 20 to 29...

Try leaving the tv unplugged for a longer time, let say a couple of hours, and see if it happens again.

Sep 11, 2008 | RCA F25305 25" TV

1 Answer

Under the channel it says SAP and no sound comes out on some channels,on other channels its says stero and works fine how can i fix the problem

I found this information in the manual, and perhaps it will help:

1 Switch the audio.

• Every time you press [AUDIO], the audio will

be switched as below.

MAIN : Outputs main-audio

SAP : Outputs second audio channel
MONO : Outputs mono-

Also the manual says this about SAP:


(Secondary Audio Program)

Second-audio channel delivered

separately from main-audio channel.

This audio channel is used as
an alternate in bilingual broadcasting.

Here is a link for the manual, in case you want to go over the settings. I'm thinking this is a setting problem in the menu, but it can be a physical problem with a cable line.
Of course it could also be a trickier problem, but check your settings, check the cable line with another TV if possible, and then contact ILO Support for help, in the event nothing fixes it.
Good luck, and hope this helps.

Dec 01, 2010 | iLO IWT3206 TV

1 Answer

How do I get my rca truflat tv to get out of mono?

Press the MTS on the remote control handset to select STEREO, MONO or SAP. All the options will be available only when the current TV channel is broadcasting that option. Channels will not always carry programes, that have all MTS options. If "STEREO" appears on the screen when you select a channel means stereo sound is available with current programme. You can hear sound from both speakers. If broadcast is not strong and clear, stereo sound will not be available. Press "MTS" button to change it to "Mono". This will eliminate the noise. If "MONO" appears on the screen when you select a channel, stereo effect will not be availabe, even though you have set it to stereo. If "SAP" appears when you select a channel 'Second Audio Programe' [SAP] broadcasting is available for that programme. Press the "MTS" button to 'SAP' and you can hear that programe in different language or some other kind of audio.

Oct 28, 2010 | RCA TruFlat 27F520T 27" TV

1 Answer

I have no volume on channels 2 and 7. All other

Your SAP audio function is on. Look on your remote or in the TV menu for SAP or MTS. There are 3 settings, Mono, Stereo, and SAP... set it to Stereo. I hope this was helpful, best wishes.

Mar 28, 2010 | Toshiba 32A33 32" TV

1 Answer

I have same problem at first just had sound but no pic now only have sound for a minute when it turns on then nothing my tv was working fine shut it off one night turned on next day and the problem was...

Check and see if you have the sound settings to Stereo, and Audio to Main, not SAP.
Try the TV with a DVD player, does that work?
Are you using a cable TV box? Try the TV connected directly to cablevision. If that works, get a new cable box.

The TV may need a repair technician if the above tests don't work. Audio is generally not user serviceable without a lot of electronics skill, due to parts size and circuit complexity.

Mar 22, 2010 | Sony KV-36XBR250 TV

1 Answer

Toshiba TV sound vanished

It is possible that the TV set has an SAP (secondary audio program) setting that has been turned on. To check this go in the the menu, find audio settings, usually the correct setting for this is Stereo, other setting may include Mono, Surr-Stereo, etc.

Feb 05, 2010 | Toshiba 36A40 36" TV

1 Answer

No sound on channels that have SAP instead of Stereo

You can access the menus using the buttons on the set. Go to audio menu, you'll find a setting that says listen to and have choices of mono stereo or sap, choose stereo.

Oct 08, 2009 | Mitsubishi Standard (CRT) Televisions

1 Answer

Background voice, 27 inch "truflat" 2005 model

What you're hearing is the descriptive audio track included on many DVDs for vision-impaired viewers. Does this happen when you're watching regular TV or just with DVDs? If it happens with regular TV, do you have a cable box?

Regular broadcasting sometimes uses SAP (second audio program) to send additional audio, and this descriptive audio may be the SAP channel on some programs. Check your TV's audio settings to make sure you don't have SAP turned on. There may also be settings for SAP in your cable box as well, so check there too.

When playing a DVD, descriptive audio is usually an alternate audio track. Check your DVD player setting to make sure you've selected normal audio for playback.

Apr 04, 2009 | RCA TruFlat 27F520T 27" TV

1 Answer

No audio on select channels

Go into the TV's menu and see what type of audio mode its set on. If it says sap turn on to stereo or mono. If it says stereo, set to mono. Also try to unplug set for 12 to 24 hours.

Sep 03, 2006 | Sharp 25R-M100 25" TV

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