You can try to clean it out..you do this by following these steps:
1. Clean the inside of your camera by opening the back and then blowing the dust out with a can of compressed air, or with a bulb tool that blows air when you squeeze.
2. Clean the lens by blowing any dust off with compressed air. Use a special lens cleaner and lens cloth to thoroughly clean the surface.
3. Wet a cloth and wring out as much water as possible. Use this cloth to clean dirt off the camera casing, making sure no water seeps into the camera's interior.
4. Use a dry soft-bristle toothbrush to clean out the crevices of your camera's casing.
5. Rub dirty battery contacts with a pencil eraser.
Although, this is not a common problem..if cleaning it out does not work you are better off going back to the store and either returning this item or demanding a repair service.
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Does there is something happened when you turn on the camera? If you can heard sound made by the len or the camera try to open but turn off in a second?
If so, there is something wrong with the lens, and this how to fix camera lens error will be helpful.
Else, if the camera are without any reaction you can check it the joint of the camera to battery is well.
I don't want to offend you, please don't take it that way, but since your problems began with the addition of the new battery... I have to ask the question. Are you absolutely sure you bought the right battery for your camera?
It takes a NB-2LH battery pack. If your sure you purchased the correct battery for the camera, and since you dropped it, I would check to make sure it seats properly in the camara and that it locks properly. Also the cover should close with a CLICK sound. If it doesn't then perhaps the battery is not locking in properly. Double check it and let me know if you still have problems.
I had a similar problem with my Cyber-shot S600. It just turned off every time I tried to take a photo. I bought a Sony recharger + batteries and it fixed the problem. Camera works fine and I'm impressed with the how long the batteries last between charges.
Wow, this is trully amazing. I went to do a search on why my camera wouldnt turn on the past couple of days, even after i charged all THREE of my batteries and found similar complaints within the same time frame!! WOW. We need to get together and fight this, cause its suspect!!! I bought mine in Mass, anyone else?
The camera was working fine 5 days ago. Yesterday when I tried to switch it on, I assumed that the battery was flat so I charged it but when fully charged the camera still won't switch on. i Please help!
i think the firmware is corrupted ..... you must install new firmware .... just visit the nearby showroom or technician he will install the new firmware .......... for installing firmware it may costs some 300 to 400 bugs .... how ever there may be other problems too may be the battery is dead just change battery and check.... check whether it is detecting in pc or not..........
First off, everything was not fine until this morning. You had this occur a month ago. Frankly, I would have done exactly as you did a month ago and nothing more. I have seen too many electrical problems permanently solved by turning a device off and then on, or by rebooting.
Here is what I would generally recommend:
1. See what the camera manual suggests.
2. Charge the batteries fully before using them. New ones are often not charged up. They could have been in a warehouse for months.
3. The electrical contacts on your camera, the ones that interface with the batteries, may be a little corroded. If you can access them easily, try cleaning them with the eraser on the end of a pencil. Same with the batteries themselves.
4. If exposed to prolonged high humidity, electrical problems may include not only the power supply, but other electrical switches, such as the reset button., which you cannot address on your own.
5. Call Sony.