Question about Panasonic KX-T7453 Corded Phone

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KX t7453 Voicemail not picking up

Have a user that when a call comes in, the system does not ask to put into voice mail, it will only allow to bounce back to operator.
Voicemail greetings are setup.
Figured a setting must have been changed to disable voicemail, but I can't figure it out.
Manual suggests hitting the fwd/dnd button, and then setting the forward properties, but when I hit the fwd/dnd on my PT phone, nothing happens.

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  • dadixon Nov 04, 2008

    Thanks for the advice Carl.



    I tried this and was able to get the user to go to voice mail only if the line was occupied (busy). If the line was not busy, it would ring 4 times and then direct the user back to the operator. This was the same if I used the 5 setting (no answer/busy) or the 4 setting (no answer). What's strange is that none of the other handsets in the office use the fwd/dnd button to transfer data to voicemail, they just seem to do it automatically.



    Dan

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  • Panasonic Master
  • 2,460 Answers

Try dialing 710x 165 (#) from the intercom on your phone, where x=2 for all calls, 3 for busy 4 for no answer and 5 for no answer/busy. Once you dial it, the FWD light should blink and if you press it again it will go out.

You probably just canceled the original setting.

Carl

Posted on Oct 31, 2008

  • vaibhav801 Aug 26, 2011

    Carl - I'm trying to follow what you are saying, but I'm not very familiar with this phone system.

    I have four lines, when I transfer a call and it is not picked up on the other end, it simply bounces back. How do I have it where it goes to their voice mail rather than a bounce back?

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