Question about Computers & Internet
Are you downloading a new version? If so, when the download window comes up, select "Save" instead of "Open". When the Save window opens up, save it to your desktop or other location that you can locate it when it has completed downloading. After the download, find the file and run it.
BTW, if you are installing a new version, make sure you uninstall the old Norton before installing the new. This is best accomplished by running the Norton Removal Tool located at:
Norton Removal Tool
If you need more help, just comment back.
Posted on Oct 31, 2008
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Posted on Jan 02, 2017
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