Line down the right stide in the megenta area of the self test and blurrred print on the right side
I have a model 2175 hp printer and we recently moved. It worked fine before the move but since setting it up again I am having trouble with the print quality. I noticed it when I tried to print pictures there is a line down the same spot every time. When I ran a self test it also shows up as a line through the magenta section (left side when the paper is turned correctly but comes out on the right when it's printed. Also the first few letters are blurry when I print in black. is there something I can do to fix this?
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Re: line down the right stide in the megenta area of the...
Step1 If you're setting up the printer or changing the toner or ink cartridge for the first time, double-check the instructions to make sure that you installed the cartridge correctly and, for new printers, that you have removed all the pieces of cardboard or plastic packing material. Step 2 Check to see whether paper is feeding from the paper tray. If it's not leaving the tray at all, try feeding a page manually (if that's an option) or using a different paper tray. Sometimes a problem with the tray can be traced to a broken spring or a piece of plastic. Step 3 If paper is feeding from the tray but jamming in the printer, examine where the jam is occurring and then inspect the printer carefully to see if you can find what is causing the problem. A piece of paper, for instance, might be blocking the paper path. Step 4 If paper is feeding through the printer but coming out blank, check to see whether the printer is out of toner or ink. A defective toner or ink cartridge could be the problem.
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Solution one: Make sure the paper is appropriate for the print job
Using the wrong paper for the print job might cause the colors to be faded or dull.
Many papers have printing and non-printing sides. Make sure to load the paper with the print side facing down.
Make sure the paper type is appropriate for the project. Use HP Premium or HP Advanced Photo paper for the best results.
Solution two: Check estimated ink level
Use the following steps to check the ink level.
From HP Solution Center, click Settings , and then click Printer Toolbox . The toolbox appears.
The toolbox can also be opened from the Print Properties dialog box. In the Print Properties dialog box, select Printing Preferences , click the Features tab, and then click Printer Services .
Click the Estimated Ink Level tab.
Solution three: Check the print settings
Use the following steps to check and adjust the print settings for the product.
In the software program from which you are printing, click File , and then click Print .
Make sure the product is selected from the drop-down list, and then click Properties or Preferences .
Click the Features tab, and then select the print quality and paper type settings that match the print job.
Click OK to accept the new settings.
Click Print to send the print job.
Solution four: Check for defects using an extended self-test report
Extended self-test reports identify specific print quality issues. Use an extended self-test report to determine what is causing the issue.
Step one: Print an extended self-test report
Use the following steps to print an extended self-test report.
Press and hold the power button ( ), and then press Cancel .
Release both buttons. The extended self-test report print
In the left side - inside the printer there is a plastic encoder disc that should be glued to a big white gear. If it is free to move, than press it to the geas with your hand (without opening in parts the printer).
The slow printing issue can occure even if the cartridges are out or low in ink try to check the print function by the stand alone unit by printing a self test page
Here are the steps to print a self test page:
On the front panel of the product, press Menu (or Setup) .
Press the Right Arrow until Print Reports displays, and then press Enter, Start, or OK .
Press the Right Arrow until Self-Test Report displays, and then press Enter, Start, or OK .
If the self test page takes less time to print and if all the color blocks and black block print fine the ink level are fine.
if the time for self test is also more try to clean the cartridge contacts and replace the cartridges if needed this will fix the issue.
If the printer works fine as stand alone self test and copy try to performe the steps in the below webpage:
If the issue is still un fixed try to set the print directly settings in the printer properties
Click on start >> control panel >> printer and faxes >> there look for the HP printer icon with the check mark and right click on it and select properties and then click on advance tab and under it select the print directly to printer and click on apply and ok to save the settings.
Once done try to print and check with the issue.
Hope this will fix the issue.
Sounds like your encoder strip is out of alignment. The encoder strip is a thin clear plastic strip that runs along the back side of the print head. It feeds information to the print head during the print process. If it it out of alignment or is missing, the printer will make a violent clunking noise during startup and will fail its self test. If it is out of alignment and still mounted, push back on it with your thumbs, then push down gently. Finally, pull it toward you with your index fingers and up into the groove behind the print heads. If the encoder strip is unmounted or totally removed from the printer, check it for damage. If there is so much as a bend or kink in it, it will have to be replaced. New strips can be purchased from HP for around $60. You will have to determine whether it is cost effective to replace the strip or replace the printer. Now if it is undamaged, you can remount it. There is a hook on each side of the print track where the strip hooks into. Be careful because the strip will not hook in easily because once you get one side hooked in, it is difficult to keep it hooked in while you connect the other side. Once you get both sides hooked in, align it as stated above. Hope this helps. Good luck.