I have had my C3530 for a couple of years. I have replaced the OEM toner cartridges with InkjetSuperstore compatible cartridges and they seemed to work fine. But now I am getting toner sensor error messages (for Black and Magenta so far). Is there as history of compatible cartridges causing problems with OKI printers? Is there something I can do to remedy this problem with my printer?
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Compatible toner is more cheaper than original, risking quality and due to low quality of the powder you can damage your printer.
I suggest to use original toner and at the printer properties set your printer to work in save toner mode.
Thanks for using FixYa. Toner sensor error is related to the agitator inside the toner cartridge, it occasionally falls out of its housing so it does not move the toner sensor which is the white plastic piece that moves up and down on the coloured handle, the toner sensors themselves see this white flag if it doesn’t move then the printer thinks the sensor is broken so toner sensor error is flagged and if the flag moves too quickly the machine thinks the toner is empty. To resolve the issue your printer is facing with please check that toner lock lever is in position and follow the following procedure---
Press the cover release and open the printer’s top cover fully. Make sure the Toner Cartridge in question is correctly positioned and the right hand clip is pushed back. While holding it by its top centre, lift the image drum, complete with its toner cartridge, up and out of the printer. On the Right hand side of the toner look for a sensor patch, make sure this is not dirty. If it is dirty clean it with a soft object such as cotton wool. Now look inside the printer opposite to where the sensor patch would sit. There is a black square with a sensor located inside and check that this is not dirty. Now replace the drum and toner, and close the printer cover. Try to print a test page and it will start printing normally.
Please do accept the solution if the issue is resolved or else revert for further assistance.
Check the little switch/door on the left hand side of the drums. This has worked successfully for me.
After replacement of a C3530 Image Drum, the message, "Toner Sensor Error" is displayed.
The plastic shutter in the ID is fully or partially covering the toner sensor window.
Move the cover upward to allow for the sensor to become fully exposed prior to reinstalling the drum.
Hopefully this will clear up a little confusion I had:
1. Follow instructions for replacing toner cartridge. 2. Remove drum from printer. Take care not to handle the drum surface. Look for a small rectangular window or depression. The window will be completely or partially blocked by a flap. 3. Use a fine pointed instrument to move the flap up, so that the sensor underneath is visible. 4. Replace the drum. The error should clear after the print engine has reset.
Con el cartucho instalado en su posición, tiramos de él para arriba y sacamos todo el alojamiento del mismo. En la parte derecha del mismo hay un cuadradito con una ventanilla de plástico que debe estar totalmente liberada. El problema es que ésta a veces se queda medio tapada y el sensor no detecta el cartucho. Levantar ese plástico hacia arriba todo lo que se pueda ( con algo que tenga punta, un boli por ejemplo) y volver a poner todo el alojamiento en su sitio. Suele funcionar a la primera, y si no, apagar y encender de nuevo la impresora.