Question about Canon PowerShot S400 / IXUS 400 Digital Camera

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Black Screen The camera was never dropped. And, it worked perfectly just 1/2 hour before the problem occurred. Turn it on, Canon logo shows up, then black screen with 2 beeping noises, the screen says E18 and the camera shuts off by itself. Please let me know what the problem is. I am very frustrated about this!!! Many thanks.

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Re: Black Screen

Cannon will repair it free of charge,its a problem with ixus 400.

Posted on Aug 13, 2007

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Black Screen on Canon PowerShot SD750

Probably bad CCD. !!! Check if there is possibility of free of charge repair !!! Many models are repaired free with CCD broken, even warranty time is passed.

Sep 18, 2009 | Canon PowerShot SD750 / IXUS 75 Digital...

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The camera was dropped by my son, which happened before, when turned on the canon logo shows then the screen is black. An error message in the bottome left says E1b or E18. Help!! thanks

Here is some information on the E18 error:
A repair guide (suggestions)
Forum for users with the same problem

May 21, 2009 | Canon Digital Cameras

1 Answer

Black screen on camera

did you drop it?, most likely this occurs of people drop their cameras and the inside connection dislocates. simple solution is to take it apart and fix any loose connection on the lcd and put it bak together. if that doesn't solve it, order a new lcd for it, unless if it's lesss of a hastle getting a new camera

May 20, 2009 | Canon PowerShot SD750 / IXUS 75 Digital...

2 Answers

I bet you can't solve this.

We have a Canon A520 and it was having all the symptoms noted. Searched for a resolution on numerous sites including the Canon Support site. While on the Canon Support site, I found an FAQ on "How to RESET the A520". Turn camera on, find and hold MENU button for 5+ seconds until "Reset settings to default?" screen appears. Arrow over to OK and press the SET button. When we did this the battery low indicator showed, replaced batteries with standard alkaline batteries. Everything functions properly, with no additional problems for the past 5 days. I guess the camera just lost its mind and had to be defaulted and rebooted, hope this helps.

Oct 01, 2008 | Canon PowerShot A520 Digital Camera

1 Answer

Canon S2 powershot. Camera turns on but no pictures show up and cannot see through the is black. Menus all work. What can we try?

First thing to try is that you didn't accidentally turn off the LCD screen. Turn on the camera, and press the bottom DISP on the back of your camera.

If that didn't work, the next thing to try is to take a picture while the viewfinder is black. Download the picture to your computer, and view it on the computer's monitor. Does this picture also show up as black. If so, then the camera's CCD imager has likely failed, requiring professional camera service to be repaired. If your camera was an S1 IS, Canon would fix this for free:

Unfortunately the S2 IS is not on the advisory list. If you wish to inquire of professional repair from Canon, please call 1-800-OK-CANON.

May 26, 2008 | Canon Digital Cameras

1 Answer

Black screen

Piece of junk that took great pictures for 1 year and now shows a black screen. Do not buy any Canon products. We also have one of these pieces of junk at work, now displays a E 18 code. Appears Canon wants to make mucho dollars by producing ****.

Apr 13, 2008 | Canon PowerShot S2 IS Digital Camera

1 Answer

Canon PowerShot Dropped: Blank Screen

For Ravi, this definitely sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110
By the way, don't tell Canon that you dropped the camera. Sounds like the CCD imager was about to go bad anyway, and the drop just accelerated this.

Oct 31, 2007 | Canon PowerShot S230 / IXUS 179 Digital...

3 Answers

Nothing in viewfinder screen

It has recently come to our attention that the vendor-supplied CCD image sensors used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to

Oct 03, 2007 | Canon PowerShot A70 Digital Camera

1 Answer

Camera goes on but lens and zoom do not work

I saw a post suggesting removal of batteries for 24 hours to reset camera, then try brand new manufacturer recommended batteries.... (my wife informed me that my 3 year old dropped ours....... i know there is a moral to this story.... but try the 24 hour approach to see if it resets... otherwise probably not worth fixing...good luck

Jun 13, 2006 | Canon PowerShot A510 Digital Camera

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