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CC and drum Icon will not go out after cha...




By 9643342 on Oct 31, 2008

" "
The "CC" and drum icon are lit suggesting that I needed to change the toner cartridge.

After replacing the toner cartridge the "CC" and drun icon are still lit and I cannot make copies.

Is there something else I need to do? I have put toner cartridges in before and never experienced this problem.

Thanks, Bill

Comments:

Oct 31, 2008

- Canon NP 6012

Oct 31, 2008

- canon NP 6012
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Clarification Request

Posted by Bubbabear64 on Oct 31, 2008

What is the make and model of the copier?

Best Solution

posted on Nov 01, 2008
Very Helpful)

Toptech
Toptech

Rank: Master 
Rating: 86%, 12 votes
This Machine needs a copy cartridge. Replacing the toner will not clear it. The copy cartridge is the drum unit which is why the drum light is on. With the new copy cartridge a chip on the cartridge will reset the counter and clear the "CC" and the drum light. If you cant find this I can send you one. I believe on this model it is user replaceable.
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This Problem Also Relates To: HP 280 Copier Panasonic (FP-D355DC) Copier Panasonic DP-3030 Grayscale Copier Panasonic DP-C322 Copier Panasonic FP-D605S2 Grayscale Copier Sharp MX-2300N Color Copier Sharp AR-157E Grayscale Copier

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