This sounds like a common problem on these TVs. Try a factory reset:
1. Press and hold "Menu" and "Channel+" on the TV. (do not use the remote)
2. Using the other hand, press the Power button.
3. A small screen should appear in the top left part of the screen.
4. Using the remote, select "Memory Recall" and Enter.
5. Power off and reboot the TV and Computer.
6. Run channel auto-scan to regain the picture.
If you forget your password, press and hold TV on the remote and the MENU button on the television simultaneously for 3 seconds. Parental controls will then unlock and you can re-enter a password.
Here is a link to the users guide:
http://157.254.235.130/public/P61939_ib.pdf
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