The manual is located at: http://kitchen.manualsonline.com/mdownloads/4e5f6826-a3c1-4976-9470-2b3b6bfa711d.pdf. This manual is for the European model. The voltage is different but everything else is the same.
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If it turns freely left and right, is possible that a small plastic arm inside is broken, which is the case in mine. Hopefully it could just slept out of the hole (the switcher), so you just have to unscrew the 4 big ant 2 smaller on the bottom to open it and try fix it. Good luck