Question about Western Digital 250GB ELEMENTS EXTERNAL USB 2.0 250 GB Hard Drive
Switched it on Green light flashes and goes off power seems to have died help. Will I need to replace the black bit? It has been working fine since last xmas. :(
Exactly same problem with my 10 month old WD elements 500 GB. Got a new
power supply FROM THE DEALER (waiting 3 weeks). Plugged it in and
........ guess what! NOTHING - SILENCE. Only a short green blink from
the (NEW) power supply, as from the old one.
To finally get back the stored data, I dismantled the case and use it as normal HD with SATA connector.
Posted on Dec 06, 2008
The exact same thing just happened to me (WD elements 500 gig) and it's only about 10 months old. I called the customer help line (on the official website) and after they asked me what the serial number of my HD was they were going to send me a new power supply. Simple as that. They said they'd be able to send it out early next week. I'm hoping that the HD didn't get fried and it's just the power supply but what you've described is EXACTLY what is happening to mine.
Posted on Nov 03, 2008
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Posted on Jan 02, 2017
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