Question about HP Photosmart 7850 InkJet Printer

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Won't print This morning it printed two pages, since ca. one hour after that it won't print any more, even though the message box on the screen says xyz.doc is being printed now. The printer has power and is connected to the computer - I made sure, and when I open the cover the ink cartriges are moving across as usual.

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Check if any jobs hanging in a buffer. Go to settings->printers and faxes->open and see if any jobs pendig. Delete the pendig job, restart printer.

Posted on Nov 19, 2008

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Printer will print one print job than won't print anymore


Just found this via a call to the Lexmark support line. Go to www.lexmark.com support, type SO7483 in the search box. It'll bring up a 4 page doc that actually fixed my problem with my Pro901. Even got Google Cloud Print to work. The robo-message said that a recent update to Windows 7 screwed them up and "they're working with Microsoft" to remedy it. Anyway, it worked for me. Hope it does for you too.

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My printer prints the same document over and over even though the queue has been cleared. It is not a test page, but a different document that we had tried to print when it wasn't printing initially.


In the right bottom of the computer screen you will see the printer icon. Click it open and delete the print queue. Now when you order a new doc there is nothing but the new doc to print. If this does not work then re-install the printer drivers.

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I have enough black ink to print a few pages in black, but the printer won't print. What do I do?


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The black ink on my Brother DCP-130C won't print and it's a brand new ink cartridge. I thought it was a defected cartridge so I bought another one, same thing. The other 3 colours print ok though....


I have the same problem. Everything on the printer is working just fine. It'll do a test page just fine, so everything's working right. The %$^ thing just won't print. It makes noise like it's printing when you give it a print job, but it spits out blank pages.

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I am trying to print a document in Word and my Phaser 8560 will print it, but there is a blank section on the page (approximately 4 inches wide running down the middle of the page) where the text did not...


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It won't print from my word document even though it says it's printing


Dear sir or madam

I have mircosoft office 98 and I can print from excel but not from word. Its not a printer fault as i can print a test page and excel docs.

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HP5510 Printer not working


WHAT IS THE OPERATING SYSTEM THT YOU ARE USING
IF THAT IS xp OR vista
GO TO THE PRINTER SPAGE AND RIGHT CLICK ON THE PRINTER AND SELECT RUN AS ADMINISTRATOR
SELECT CANCELL ALL DOCUMENTS AND SEE IF IT CLEARS THE PRINT QUE
STILL IF IT DOES NOT DELETE THE PENDING DOCUMENTS
GO TO SERVICES.MSC WHICH YOU CAN TYPE IN THE START SEARCH OR THE RUN BOX
LOOK FOR THE SERVICE NAMED AS "PRINT SPOOLER "AND MAKE SURE THAT THE SERVICE IS STARTED IF THE SERVICE IS ALREADY STARTED RESTART TEH SERVICE TWICE OIR THRICE
AND THE DOCUMENT WILL GET CANCELLED
BEFORE GOING AHEAD AND PRINTING TRY PRINTING A TEST PAGE FROM THE PRINTER P[ROPERTIES PAGE AND THEN TRY PRINTING OTHER DOCUENTS IT SHOULD PORINT OR ELSE GET BACK TO US AND WE WOULD BE MORE THAN HAPPY TO HELP YOU

THANKS AND REGARDS
HOPE THIS SHOULD WORK
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1 Answer

Printer queue is full


This problem seems to be related to USB printers and print queue issues are very common in Mac OS computers and Windows 2000 PCs.

You don't say if you are using a USB connector, but they're pretty common these days. You also don't say if you're using a Mac or PC, but most people use PCs. I did find a solution for this issue that says it's related to Windows 2000 and a USB printer, but may apply to other operating system platforms:

Print Jobs are Stuck in the Print Queue

The first step to this solution is to download and install an HP diagnostic software utility. There's a separate page at HP that describes the utility and lets you download it:

HP Printing and Diagnostic Utility

I didn't find any information that specifically said that you "can" print a test page but "can't" print a document.

Another reason why you might be able to print a test page but not a document isn't related to the printer but the application that created the document. If you are having trouble with Word or Excel or whatever office application you used to create the doc, it might not print. That's why it is helpful to try to print a variety of different docs, created with different apps.

It could also be the individual document. Occasionally, a document becomes corrupted and while you may be able to open it (and sometimes you can't do even that), it doesn't print. If you haven't tried printing more than one document, you can test this by creating another doc in the same app and seeing if it'll print.

Try doing test prints with different docs and then with docs created in different apps. If those work, it's doc/app related. If they don't, try the links I suggested above.

Good luck.

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