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I experienced the same problem after my tension cables broke. The door fell open with such force that it bent the hinges a little. If you've replaced the tension strings (which you should do every 5-8 years) then you don't have to replace the latch. I did and it didn't solve the problem. Here's the solution: Put a towel at the bottom of each side of the door by the hinge. Push the door closed a couple of times to bend back the hinges. Remove the towels and you're back in action. Good luck
Turn the dishwasher circuit breaker off inside your home electrical panel. Open and close the door and watch where the strike plate makes contact with the door. The strike plate is usually on the front top center of the dishwasher. If the strike plate is out of alignment, it will hit the inside of the door .
If door won't close and you don't have a child-lock, just push the door closed a lot harder than you normally would - NEFF manual says to do that, and it worked for me! I think it just forces it to engage and 'releases' the catch, as after that it closed with just normal pressure applied.
are you sure it is the board at fault, not justv the door catch? (as the door wont open). If the dishwasher believes it has just finished a cycle and the door has not yet been opened it will not let you change the program.
I had this same problem so I hooked an allen key around the back of the white door catch and pulled it into the unlocked position with a pair of pliers. Has worked fine since but every now and then the catch will pop back into the locked position when the door is opened.
I had the same problem, so I took the door apart as explaned above, found it was gunged up with residue from the washihg cycles. Gave it a good clean, while the part was disconected of course, and hay presto! the door works like new again.
I had same problem and was alarmed at the idea of taking the door apart, so I tried the 2 screwdriver option described below - it works!
Open door and get two small screwdirvers behind each side of the catch inside the top of the door and gently apply pressure. The catch should reset itself on 'open' and allow you to shut the door again.
Thanks to all for their postings and helpful advice!