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Hello. Your symptom describes damaged bearings and/or a damaged transmission. This is a MAJOR, INVOLVED repair requiring special tools to prevent serious injury during dis-assembly and re-assembly. I strongly suggest acquiring outside service to repair this machine if cost effective. There are many parts that have to be removed and then replaced--if you've never done this--don't attempt it. There is a brake spring with 200lbs of torque on it that has to have a special tool mounted to relieve the tension during removal and then re-compress it during replacement for example. Sorry to be so dramatic but I don't want you to get hurt needlessly. I hope I helped you!
Could be something like a bra strap between the inner and outer drums. need to remove the agitator and inner drum to investigate and remove.
Could also be a bearing in the drive gearbox, if this is the case the machine is not worth repairing as the box is sealed and not serviceable.
Most noises from a washing machine occur during the spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary. for detailed help with diagrams and step by step instructions click the linkhttp://www.applianceaid.com/washerspinnoise.html
My washing machine fills up fine, but then when its time to start aggitating and spin's it makes like a metal on plastic grinding noise, We would like to try to fix it ourself but have no idea which part it is. Could you please HELP?
Well, Sounds to me like the Bearings are going out, but it could make that noise a good while, before it goes completely out.. Replacement would possably be more cost effective, Kinda hard to beleive !!!!!!
If you begin dissassembly from the tub down, you wil come to the transmission with the spindle sticking out of it. If you undo the bendable tabs all around the transmission it comes apart in two halves. Careful, its full of oil. The spindle has a plastic gear bolted to the bottom of it. It meshes with other gears in the tranny. It has sheered teath and is making the noise.