Question about Canon ZR500 Mini DV Digital Camcorder

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When I attempt to put tape in, it will not let me

Hi,
When I put the tape in, it makes a ringing sound and will not drop the tape inside the camcorder. If there is no tape, everything closes up like it is supposed to. What should I do?

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  • laurasbell Dec 12, 2008

    This same thing is happening to me. It was working fine until I took the tape out and attempted to insert another tape. Now it refuses to load any tapes. Any suggestions?

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HI, I HAD A SIMILAR PROBLEM AND HAD TO SEND THE CAMCORDER TO THE REPAIR CENTER IN N.J. COST WAS 69.00 BUT WORTH IT, K BERATIS

Posted on Nov 15, 2008

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it's not obvious indeed!
The idea is to;
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2. put tape into the Dymo 1855 mk II by pressing the white lever down
3. then take the tape you pushed through and guide it through the ring.
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It worked for me ;-)

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Sounds like its working, but nothing happens


I had the same problem with mine, it's due to the fact that the smaller spring has become un-lodged from the ******** itself.

You will need:
1. Roll of electrical tape.
2. Utility Knife
3. A small slot head screw driver OR a pair of needle nose pliers.

The solution is to unscrew the silver ring so that is can be moved up and down. Now, you need to use a utility knife and cut the blue rubber off of the spring. Once you have the blue rubber but off you can see a large spring with another smaller spring inside. Push the head of the ******** till the larger spring's coils are an 1/8 to 1/4 of an inch apart. Next take either the small slot head screw driver or a pair of needle nose and jam the smaller spring back into the hole in the center of the white plastic piece inside of the larger ring. Next plug it in to make sure the vibration is working, reattach the silver piece and tape the larger spring with electric tape.

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What happens to the audio when you play the tape in another machine? Does it still drop out? Check the tape visually when it has no sound and see if the edge of the tape is creased. Also is the picture OK when the sound goes off. Does it jump around ans lose sync. If it does it means that the tape is mistracking. It's possible for the tape guides to go out of alignment but usually this is accompanied by picture breakup too. If you've never done it before don't attempt to realign the guides youself, you can really put it out of alighnment and it will damage the tape. Is the microphone built in or removeable? if it's the latter then check the connections and make sure nothing's broken. If there's a switch to go from internal mic to external mic see if it's switched to the proper position, it could be half way between internal and external. I'm opting for a tape problem, Either way a trip to a repair shop may be the best bet. BMW

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