Question about Lexmark X5470 All-In-One InkJet Printer

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Not receiving any faxes but sending

I can send a fax, the fax is received by the other party but i can't seem to get it back

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  • 1,605 Answers

Note: check your equipment for:
Fax machine must be connected to an answer machine

Receiving a fax automatically:
1 Make sure the Fax Auto Answer light is on.
2 To set the number of telephone rings before the printer automatically receives faxes,
Receiving a fax with an answering machine
When a telephone ring is detected, the answering machine picks up the call.
If the printer detects a fax, it receives the fax and disconnects the answering machine.
If the printer does not detect a fax, the answering machine receives the call.
2 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
3 To set the number of telephone rings before the printer automatically receives faxes.

Posted on Oct 31, 2008

  • Frank
    Frank Oct 31, 2008

    Receiving a fax manually

    1 Make sure the Auto Answer light is off.

    2 To receive the fax:

    Press Start Color or Start Black.

    or

    Press * 9 * on the telephone after you answer it and hear fax tones.

    3 Hang up the telephone. The printer receives the fax.

    Setting the number of rings before receiving a fax automatically

    1 From the control panel, press Fax Mode.

    3 Press or repeatedly until Fax Setup appears.

    5 Press or repeatedly until Ringing and Answering appears.

    7 Press or repeatedly until Pick Up On appears.

    9 Press or repeatedly until the setting you want appears.

    10 Press to save the setting.

    11 Make sure the Fax Auto Answer light is on.

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