Question about Cuisinart DLC-8S Pro Custom Food Processor

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Wont run I tried to use my cusinart and I can't get it to run. I'm sure the bowl and top are locked, I tried another electric outlet. I tried to get it to run pushing the little button that the bowl locks into manually. it worked fine the last time I used it and just sat on the counter since then. could it have just burned out sitting there? If it makes any difference mine is a DLC 8 M custom 11.

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If you try the instructions below, and the motor test fails, you can send it in to Cuisinart for a trade-in, but the trade-in will be just as expensive as getting a new food processor (unless your product has an extra-long motor warranty):

You can test the motor by plugging the food processor in, pressing the on switch and using a pen to press the dark grey or black button on top of the base of the food processor. As long as it spins, the motor is definitely good. Next, unplug the food processor. For the food processor to work, you need to have the work bowl, lid, and pusher sleeve all inserted - if one part of the work bowl is not attached, then the food processor will not spin the blade. Once all three pieces have been inserted, plug it in and turn it on. If the blade is still not spinning, then there is a problem with the element that runs from the back of the pusher sleeve down through the work bowl that triggers the motor button. In that event, you can go to Cuisinart's website and order a new bowl, lid, and/or pusher sleeve - if you see any obvious damage to one part, you can order just that one part. If it is not apparent which part is damaged, order the whole work bowl. Make sure you enter your exact model# at Cuisinart's website, because a DLC-7 is not the same as a DLC-7E or 7P, for instance. The work bowl parts are expensive, so I would just write down the part numbers from Cuisinart's website and find them cheaper elsewhere. There is also a video on the website that shows you how to use the food processors - the first part of the video describes work bowl assembly. Once you get this food processor working, it is going to last forever. Have fun!

-Tha Mp3 Doctor

Posted on Jan 01, 2009

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Try this procedure:-- It usually goes something like this, with minor variations depending on model number:1.Remove the work bowl completely from the base
2.Plug the food processor in and turn it on
3.Use a pen to depress the dark grey/black button on the base – if it spins, proceed
4.Put the work bowl on the base with the handle facing the front of the food processor – slide the work bowl until it locks - the white tabs show in the openings on the bottom of either side of the work bowl
5.Place the lid on the work bowl with the tab slightly left of the center of the work bowl handle – slide the lid counterclockwise until it won’t slide any more
6.Place the pusher sleeve in the feeder tube of the lid with the lock facing the front of the food processor (may vary depending on model)
7.Slide the lock to the right into the locked position
The food processor should now work.
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The Kitchenaid food processors have a few safety features implimented. If the unit is not assembled properly, this may prevent the unit from turning on. I am thinking this is an issue of assembly because the light is on, so the unit is definitely getting power.

Proper assembly is below:

If it isn't all ready, please disassemble the entire unit. This means removing the blade and/or disc, blade, removing work bowl, work bowl lid, and blade.

Start by placing the work bowl onto the motor base. The work bowl handle should be facing at 9 o'clock, which is out to your left. Rotate the handle downward until it locks in at the 6 o'clock position, which will lock over the center of the button panel.

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I am assuming the unit is getting power. The "power" LED should be lit up on the front of the unit.

The Kitchenaid food processors have a few safety features implimented. If the unit is not assembled properly, this may prevent the unit from turning on. Proper assembly is below:

If it isn't all ready, please disassemble the entire unit. This means removing the blade and/or disc, blade, removing work bowl, work bowl lid, and blade.

Start by placing the work bowl onto the motor base. The work bowl handle should be facing at 9 o'clock, which is out to your left. Rotate the handle downward until it locks in at the 6 o'clock position, which will lock over the center of the button panel.

Repeat the process with the work bowl lid. The blade does not need to be present for the motor to engage, if this is an assembly issue.

If this has not resolve the issue, please ensure the outlet is receiving power.

If the unit is still not functioning, take a close look at the bottom of the work bowl where it meets to the motor base. The work bowl, when locked in, depressed a gray plastic peg. This is the safety mechanism. You may trying depressing this peg on your own with a pencil. If this activates the motor, this may indicate your work bowl is no longer seating correctly.

Also check the work bowl handle to make sure nothing is cracked. There is a plastic assembly in the handle that acts as a second safety feature.

If either of these things seems to be the culprit, I would suggest seeking a new work bowl or work bowl lid to correct the issue.

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1 Answer

Cuisinart prep 11 Plus won't run.


Remove the work bowl completely and separate the work bowl, lid and pusher sleeve. Plug the base into the wall outlet and press the on switch. Use a pen to depress the dark grey or black button on top of the base of the processor. If you don't hear a sound, then call Cuisinart and get it repaired. If you do hear a sound:
1. Put the work bowl on first, making sure the handle is facing front
2. Put the lid on, making sure the hollow feed tube is facing the back of the food processor
3. Put the pusher sleeve in, making sure the sliding lock switch faces toward the front of the processor

Turn the machine on - it should now be working

-Tha Mp3 Doctor

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I have a cusinart pro classic, went to use it yesterday, filled it and turned in on, got nothing. i tried a different plug and still nothing. it is not even making a sound.


It usually goes something like this, with minor variations depending on model number:
1. Remove the work bowl completely from the base
2. Plug the food processor in and turn it on
3. Use a pen to depress the dark grey/black button on the base – if it spins, proceed
4. Put the work bowl on the base with the handle facing the front of the food processor – slide the work bowl until it locks - the white tabs show in the openings on the bottom of either side of the workbowl
5. Place the lid on the workbowl with the tab slightly left of the center of the workbowl handle – slide the lid counterclockwise until it won’t slide any more
6. Place the pusher sleeve in the feeder tube of the lid with the lock facing the front of the food processor (may vary depending on model)
7. Slide the lock to the right into the locked position
The food processor should now work
-Tha Mp3 Doctor

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Well, now I feel totally foolish. The handle on the bowl must be toward the front of the bowl, not the rear otherwise the operating post won't engage.

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