Question about Canon Cameras

1 Answer

Image stabilizer stopped working on Canon 70-300mm lens

The image stabilizer is not working on my Canon 70-300mm lens. I've put another image stabilized lens on my camera and it does work, so I don't think it is my camera. Any suggestions? Do I need to find a camera repair shop? If so, how do I find a reputable shop?

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 36 Answers

Taken that you made sure that the IS switch was on, on the lens, yes you have to find a camera repair shop to get it fixed.
The best shops are authorized Canon repair shops. You can call Canon support, and they should be able to give you advice on what shop to send the lens to.
I hope this helped!

Posted on Jan 20, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

What extended lens do I need to purchase to take action shots and far away pictures of sporting events.... for a Canon EOS Rebel T3 (canon ds126291)

The 55-250 has an image stabilizer which is a big help in just about anyone's book when shooting hand held. However the 70-200 f4 L without IS is a better lens but may not be long enough some of the time but it can be used with a 1.4 Teleconverter. Budget may dictate which is the better fit for you but whenever possible go for the best lens you can afford in the range you want covered.

Feb 23, 2015 | Canon Cameras

1 Answer

Image stabilization stopped working

It's either turned off on the lens for EOS lenses that have it or if it's a point and shoot, it's turned off in the camera settings.

Feb 07, 2014 | Canon Cameras

1 Answer

When the Image Stabilizer is switched on using the Canon EF 300mm f/2.8L IS USM, it shakes constancy in the viewfinder of the camera... Any ideas, Many thanks

Does it shake more than when IS is off? If the IS has failed (and it probably has) Error 01 will usually display. First, I'd try cleaning the contacts; check this article for the procedure.

If that fails, whether warranty is still in effect or not, I suggest you contact CanonUSA repair and ask their opinion. If still in warranty, and repair/replacement is suggested by Canon, ask them for an RMA for return by UPS.

Oct 11, 2010 | Canon Telephoto EF 300mm f/2.8L IS Image...

1 Answer

18-55 lens not doing auto-focus

I offer you to buy Canon EF 24-105mm f/4 L IS USM Lens. This gives very good performance for your studio work and specially for portre. It has Image Stabilization and Ultrasonic Motor. Other professional lens are very expensive. It has red ring.
Please check the link below.


Apr 13, 2010 | Canon 28-135mm f/3.5-5.6 EF IS USM AF Lens

1 Answer

Brand New EAOS 50D is telling me that communication between lense and camera is not working.

Sorry to hear about your Canon EOS 50 D. problem. The first thing I would check is to be sure the contacts on the back of the lens are clean and the corresponding contacts on the camera body are also clean. You can use isopropyl rubbing alcohol and a Q-tip to clean these contacts. If this fails to make the system work we will need to test the lens features. begin by turning the autofocus and the image stabilizer both off on the lens.Set the camera two the AV mode. Adjust the F. stop to read F-22. Look at down the front of the lens barrel as you press the depth of field preview button. Every time the button is depressed you should see the diaphragm open and close inside the lens it should do this as quickly as you press the button if it fails to open and close the problem you're experiencing is probably with the diaphragm control unit.if you find the diaphragm functions properly the next step would be to engage the image stabilizer again attempt a photograph if it fails then it's probably a lens related issue and I would contact Canon directly for war to service. You may also find that if you've purchased your unit locally that your local store or if it's been within a two-week period may exchange a product for you I would be happy to answer any further questions you might have feel free to contact me

Jan 11, 2010 | Canon EF-S 17-85MM F/4-5.6 IS USM Lens

1 Answer

Focus hutning with Canon EF-S 17-85mm f/4-5.6 Image Stabilized

I had this problem too, then my camera started getting Error 99 (there is some problem) and not working.
If you look at this website and follow the steps under Update 2
I think you will fix your problem. The connections between lens and camera probably have a little dust in them, use a soft rubber eraser to clean them. Make sure no dust or pieces fall into the camera or lens when cleaning!

Jul 28, 2009 | Canon EF-S 17-85MM F/4-5.6 IS USM Lens

1 Answer

Canon Lens troubleshoot

A slight humming, and click when it is turned on or off is normal.

Try taking the lens off the camera, and use a blower to blow the back of the lens, and same for the front. If the lint is actually inside the camera, between two pieces of glass, it needs to be serviced by Canon.
Make sure to check and see if you have a filter on the front that can be removed, it might be in there.

Nov 12, 2007 | Canon EF 55-200mm f/4.5-5.6 II USM Lens

1 Answer

Lens stops functioning

Have you tried this same lens with other cameras? Do you have another camera body you can try? or perhaps a friend with a Canon EOS Camera? Also try the following please: Remove the lens. Look at the lens mount contacts, take a Cotton swap with some rubbing Alchol & clean the contacts very well, both on the lens and the camera body. Is your camera reading the lens aperture range correctly (at least most of the time)? Also since you replaced the PCB on the lens, isn't it under warranty? Let me know if this works. Thank you, AJ.

May 23, 2007 | Canon Zoom Telephoto EF 100-400mm...

Not finding what you are looking for?
Cameras Logo

Related Topics:

363 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts


Level 3 Expert

102366 Answers


Level 2 Expert

169 Answers

old marine
old marine

Level 3 Expert

2012 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides