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Roller will not move - Eureka Smartvac 4870 Bagged Upright Vacuum

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Might be the belt have to take the bottom cover off and see or it might have a foreign object wedged in the roller have to take the bottom off just 5 screws.....hope this helps

Posted on Dec 17, 2008

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The brush in my powerhead of my PowerPlus will not work even though the motor works

Check to see if there is hair or string or something preventing it from moving. Or, you might have a button or something that stops the roller from moving for suction for the hose only if it detaches for use that way. If it's not that, unplug the vacuum and see if you can move the roller by hand. If not, take the roller off by unscrewing the shield, probably 4 screws and check to see if the pegs that hold the roller in are in properly or broken. Rollers aren't expensive. If it's broken, just replace it. But, I'm thinking that there is something like string holding it. Another thing might be the belt is broken. If that's the case, do this:

First, make sure the vacuum is unplugged. Turn it over and you will see that on the rollers a cover. This cover should have about 4 screws holding it on. Unscrew and remove the cover. Note how it was put on. Take a look at the roller brush ends where it goes into the sides of the vacuum. Pull the roller straight out, noting how the pegs that hold it into the vacuum are situated. Take the broken belt off. It might be attached to one side of the roller. Note which side it is on and which side of the vacuum it is on. If it's not attached, no problem, just note which side it should be on. Now, on the bottom where the belt goes around, should be a silver peg that the belt slides over. Sometimes it's hard to see, but it's there. Take the broken belt to the store and match it up to a new one. Some are thinner than others, smaller or rounder than others. Be sure to get the right one. Now, back home, comes the hard part. Put the new belt on the proper side of the roller, only. Try and get the roller back into the vacuum snugly and secure. Once you do that, holding the roller with one hand, snug against the vacuum, pull the belt down and slide it onto that silver peg. If it needs to be twisted on, do that, but it probably doesn't need to be twisted. Once you have it on the peg, move the roller around with your hand to settle the belt into the proper position. With that done, replace the roller cover and you're done, Bob's your uncle! Plug the vacuum in and have at it.

Sep 26, 2014 | VAX Appliances Vacuums

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That is probably the belt. Open up the bottom screws and take a look. The cat or dog hair usually gets stuck in the ends of the rollers and stops the belt from effectively pushing the roller. You may find that the belt is still on the drive and the roller. If you do just clean out the roller.

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I accidentally got a piece of string wound around the brush roller. It stopped the roller. I unwound and removed the string the but the roller is not rotating. Is there a reset button on a hoover tempo...

You could have broke the belt of the vacuum or it could have fallen off. Find the belt and evaluate the condition of it and if it is on track.

Please rate this post. Thank you!

Jun 10, 2011 | Vacuums

1 Answer

The brush roller is not rotating on my Kenmore Whispertone. It will pick up on floor surfaces. Help!

Be sure that there are no fibers wound around the roller or lodged in the wheel well of the brush roller. That is usually the cause of a brush roller not rotating. You might need to use scissors to clip the fibers and then pull them from the roller. The fibers might range from human and pet hair to carpet fibers, threads, string, yarn, embroidery floss. They wind around the roller and eventually "tighten up" so that the rotator will not move. I have found that, depending on my current craft project, I may have quilting thread, knitting yarn, embroidery floss, or other such goodies wrapped around the roller. When our daughters were at home we would have long, beautiful blonde hair tangled in the roller. I hope this helps.

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The main roller will not work

Check for a broken belt that drives the roller. Remove the roller brush and clean as best you can. Add some WD40 at both ends of the roller brush between the brush and the pieces that hold the brush in place. Turn by hand to be sure the brush moves freely. Reassemble making sure the belt is on properly.

Oct 01, 2010 | Bissell Lift-Off(R) Revolution(R) Turbo...

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Roller brush will not move when vaccum is turned on

maybe the belt is broken. clean the unit and replace the belt.

May 23, 2009 | Kirby Ultimate G Bagged Upright Vacuum

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Brush roller on windtunnel won't spin

It sounds like you need to replace the actuator arm or the cable to it. Look for Hoover part 43143046 for a start. I've got a similar problem.

Mar 21, 2009 | Vacuums

1 Answer

Eureka the boss 5893A brush roller will not work

is there anything jammed underneath.can you turn the brush roller by hand.if not then take it back where you bought it.sounds like you have a defective brush roller

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Loud noise


Check brush roller for any obstructions. Turn the 3 plastic screws to unlock position & lift off sole plate so you can see the brush roller now check you can rotate it by hand.

If it is difficult to move look for something jamming roller if no signs of obstruction check brush roller bearings. If roller bearings are siezed new roller will fix this.

If you cant find any problems with the roller then you will require A new clutch unit to be fitted.

This can be done at home but it does involve a lot of stripping machine down far to much to tell you on here so try this site for help.

Oct 12, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Roller not moving

You can buy a new vacuum at walmart.

Feb 28, 2008 | Vacuums

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