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Re: No speaking ability
The mute button on these is the little black button on top of the earpiece. It will only be on if you turn it on during a call. If you turn the headset off, the mute button goes off as well.
Check the compaibility 'wheel' on the side of the base station. The most common setting is 1 but some phones use 2,3 & 4. Just try it on each setting until it works. Other than that, check the microphone volume adjust setting underneath the base (ABCD switch) and see if changing that makes a difference. Of course there is always a small chance that the microphone is dead.
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Your mouthpiece or receiver's earpiece might be not functional. To make sure, please record something and try playing it. If you can hear what you recorded, your mouthpiece is fully functional. Tell the receiver to increase the earpiece volume.Now test whether the receiver earpiece is not working. Tell the receiver to set his phone is speakerphone mode. If he can hear what you say in speakerphone mode, then the receiver's earpiece is not fully functional.
The mouthpiece of your phone has either moved position or is no longer working.
To know what the problem is, open your phone and look at the part you normally speak through in the phone,you will see the mouthpiece move the mouthpiece so it is parallel to the mouthpiece hole of your phone.
Close the phone,put it on and try making a call to see if it is working
If it isn't then you should get a repairer to change the mouthpiece for you because it is faulty
But as a temporary solution you should get a headphone to use to make your calls
1. Check the configuration dial on the left hand side of the base to see if another setting works better. The recommended setting for most phones is 1.
2. Make sure your speaking (transmit) level is not too low. First, try increasing the volume on the telephone. Secondly, the master transmit controls are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting. You can fine tune this setting with the Plus (+) and minus (-) buttons on the back of the base that are above and below the picture of the microphone.
3. Double check the battery has a full charge.
To check the charge, press down on the headset into the base station to ensure it is in the base in the correct position.
The Amber Charge light on the base will flash while charging and will stay solid amber when fully charged.