Question about Vtech Cordless 6041 Phone

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Dropped phone in water bucket

It's actually the 6042 model. Can I just get another handset from someone on eBay or does my phone set only work with my phones' frequency? I'd like to do it as cheap as possible since I don't have the spare cash to replace the whole system right now.

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You can take the battery and the back off the device and place in completely submerged in a bag of white rice and leave it in there for 1 to 2 days this will help absorb the moisture, this should fix it if the water did not damage the circut boards if the water damaged the circut boards then the device is fried

Posted on Apr 04, 2010


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Posted on Jan 02, 2017


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I have a Vtech 6.0 Model 6042 - I bought a new handset to expand it. I can't get it to work - lost manual.

You can download the 6042 manual from the manufacturer's web site at

Apr 28, 2011 | Vtech Cordless 6041 Phone

1 Answer

Phone has been dropped a few timesaffecting the sound quality in the speaker. Also the back will not stay attched. How do I get it repaired and what is the fee?

Thanks for visiting FixYa!

You have a couple of options that you should carefully consider.

Option 1) Send the phone to the manufacturer for repair. However, when you do you'll probably receive a notice that the handset should be replaced with a new one (because it is beyond repair). Manufacturers would rather sell you a new handset than repair an old one due to numerous reasons. And, the price will probably be much higher than purchasing the handset locally or from eBay.

Option 2) You're going to need to know the exact model number of your phone. There are MANY DECT 6.0 Digital Cordless Phone Models. And, you need the exact model number to replace the handset.

New, replacement handsets can be purchased on eBay for far less than you'd pay for one from the manufacturer. On most phones, a new handset is programmed to the base by setting the handset in the base (not the spare extension charger base - but the main base) for 20 seconds. But, read your user guide to make sure.

If you do elect to send your handset in for repair, (and it can be repaired) I've seen it take from one to two months to get one back. So, keep this in mind when making your decision. The address for service and repair can be found in your phone's owner's manual. Or, you can click on this link to visit the Vtech Support Web page: Vtech Product Support Notice on their web page there isn't an actual link for repairs. As I wrote, they'd rather replace than repair it.

The actual cost for repairs won't be known until the handset is inspected by a qualified technician.

My suggestion is to save yourself a major headache and replace the handset either locally or from eBay.

Apr 19, 2011 | Vtech DECT 6.0 Digital Cordless Phone

1 Answer

My handset quits when talking to someone

More than likely the battery is failing and the voltage drops low and causes the call to drop out. Batteries are avail by phone model very cheap on line, just goggle it.

Mar 04, 2011 | Uniden DECT 6.0 Cordless Telephone...

1 Answer

Vtech Model 6042 Voicemail Indicator Light Does Not Work

How to set up a voice mail indicator on vtechcs6219-2

Jul 28, 2009 | Vtech Cordless 6041 Phone

1 Answer


Hi J,

Apparently that one from Ebay looks nice but has issues (not uncommon). If you took it out of the box, charged it fully and its has garbled audio, then the handset or the base is defective, or both, but at least at this point you can get a handset to "communicate" with the base and the "in/use light turns on, when you try to access a line,correct? . If you get the "out of service" message when trying to "move" the "ebay" handset to the other base, it sounds as if the base station and handsets are "coded" and were married together at the factory and one handset won't interchange with anothers base. However, try this before you go the repair service route, or roll the dice with another fine product off EBay :). Unplug and power down both bases, the one from Ebay and your old one. Take the Ebay handset and set it in the charging cradle of your old base. Power up and wait three minutes. Plug dial tone in and give it a try. If it still says "no service" , and won't light the "in/use" light when you try to use it then it won't work with your base, or/and your old handset you lost is somewhere near and is still communicating with its base. Now if you lost your handset weeks ago, then the odds that it is still alive are pretty slim. But I have heard handsets in the warehouse beep for days til their battery dies. You can google cordess telephone repair for service. Good Luck. CG

Feb 14, 2008 | AT&T 2256 Cordless Phone

1 Answer

Pre-set dial numbers

Pick up the handset / handsfree button, hit the SET/SAVE key, punch in the entire phone number you wish to program to speed-dial, hit the SET/SAVE key again, hit the speed dial key you want to save to (0-9). To actually use the speed-dial key once set, you have to pick up the handset / handsfree, hit the AC key followed by your speed dial (0-9) I know this seems unusual and you have to do it relatively quick, but it's the only way that works properly on this phone unit. Cheers!

Mar 31, 2007 | Innovage 69420210126 Phone

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