Hello, we have found stains on cloths that wern't there before they went in the machine. We have cleaned all the pipes in the machine, run the machine empty with washing powder only and still get marks, large and small grey stains that will not come off even with 'vanish'. Whilst cleaning the pipes and trying to see the reason for these stains we noticed the same build up of , what we can only describe as gunge in the pipes, on the outsine of the drum. We can't get to it to clean it. Any ideas?
Have you tried Calgon to get rid of limescale deposits?
Also have you used any laundry bleach at any point, because it stays in the machine for ages and clothes come out with faded patches and bleach marks for weeks afterwards.
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times when we cook in the kitchen, we get splattered with oils that
aren't easily visible. Very often these oil spots pick up dirt from the
wash water. These stains don't usually get noticed until after the
clothes have been dried. The best thing to do is to rub detergent or
stain remover right on these spots and let them sit about half an hour.
Then rewash the clothes in as hot water as the material can take
You will need to check in the first place the water inlet that connects the washer as if the pipes are rusted then it will be bringing to the washer some stains along with the rust . So allow the water to be collected and checked outside and then connected to the washer and checked.
next check on the sides of the tub /drum for any rusted parts or foreign objects that are lodged into the drum.
Finally make sure that the tub is clean, the vents and all the sections connected are brushed off with light vinegar and detergent.
yes sometimes ink pens can be washed when we are not aware it was in someones pocket. I use straight ammonia and a cloth to clean my washing machine drum a couple times a year because these things have happened to me before. The ammonia will cut the grime and pen stains out of the drum. Then take a squirt bottle and fill it with white vinegar and squirt all around inside the drum of the machine. Run a wash without any clothes with the hottest water to clean the drum and clear out the stains. Do this to the dryer also and clean out the filters. Take the dispensers out from the washing machine and clean those too and your cleaning is done for a while. Apparently the ink has been in the drum of your washing machine and putting the color into your clothes. You can bleach out the white clothes that turned blue. Use the stain remover for colored clothes. Hope this will help you.
It sounds like it might be leaving mold deposits. Try running a cycle with no clothes in it, hot, with a cup of bleach. If the stains are more brown than black, though, that would be rust in the pipes.
Check that the dispenser is clean, it may be gunged up with black gunge, use soda crystals and put machine on hottest wash. If all is clean it could be down to seal gone in drum letting grease into system. Good luck, let me know how it goes.
I had the same problem, and it turns out that it is NOT the seal. It is the liquid fabric softener. The fabric softener dispenser needs to be cleaned periodically or it gets a black waxy, goopy, build up. It is this same buildup that ends up staining your clothes with dark brown or black stains.
Just remove the dispenser and wash it our very well and the problem will be gone.